"Efficient servic"

Efficient service, kept informed of time frame and progress. On collection treated politely and ensured I was fully satisfied. Would recommend.

"Would recommend"

I was kept fully informed of progress during the repair and my watch is back to its former glory (and it's working again!)

"Don’t know what they are doing sent 2…"

Don’t know what they are doing sent 2 watches they put exactly same damages on both watches what wasn’t even damaged had watch 12 months not working properly now AVOID!!!!!!

"Ladies Omega watch service and refurbishment "

I recently had my wife’s Omega watch serviced and refurbished by Luxury Watch Repairs. The watch had been running slowly despite having a new battery installed. I must admit that I was hesitant in sending the watch in as there were mixed reviews online and although the work took a bit longer than expected, the results were well worth the wait. The refurbishment has highly improved the look of the watch, which had multiple wear and tear scratches. The watch is running to time and is now backed by a 3 year guarantee.
I highly recommend Luxury Watch Repairs for their excellent work and dedication to quality. One thing that I would point out is the timescale. The end to end process took 8 weeks. Be prepared to wait and trust the process (!), noting that if your watch goes directly to Omega for repairs / service, it will take considerably longer than 8 weeks to get your watch back.

"The total Service was exemplary"

The total Service was exemplary. The process takes a while ,but, if you want a professional execution of Work on your precious time piece, this is the Company you should use.

"After a false start with the stop watch…"

After a false start with the stop watch facility, I am very pleased with the way in which the problem has been handled and much appreciate the careful attention that I have received.

"Awful company"

Cannot get answers from them about the repair of my watch. Sent off around June/July last year. Spent last summer chasing for an update and finally got hold of someone in September who said it’s still undergoing inspection. We’re now in March and I’ve not had any further updates. Do not waste your time with this company. It’s impossible to get hold of anyone that can provide you with an update.

Update: I am now told it will take a couple of days before they are able to update me on where my watch is and with an estimate

"Very good service"

Sending the watch, being kept informed and return were very well organized. Calls were returned promptly and the representative was helpful and well informed. On finding a small fault on return of the watch LWR immediately arranged to send another postal package and correct the problem. Very good service.

"Fantastic service - LWR is 100% recommended"

I sent my Cartier to LWR for repair. The entire process has been smooth from first contact, an envelope was sent, my watch was photographed when received, and I have been kept appraised throughout the process. I am delighted to be wearing my lovely watch again, shiny as new and working perfectly after languishing in a drawer for years. My family and I have other watches now which we will entrust to LWR. Thank you Oliver and your team!