"Very easy to get hold of and sorted…"

Very easy to get hold of and sorted problem out straight away without any difficulty

"The update that was requested was…"

The update that was requested was completed, but left me with questions at to how to implement the change. This should have been communicated to me without me having to ask.

"DISAPPOINTED"

We recently tried to re-credit our machine only to find the re-credit failed, causing post being delayed. After speaking with you we were informed we had been put on stop, however we pay be direct debit for postage and the invoice issued in October was paid on the 10th November 2021, therefore there was no reason why we should have been put on stop. We are extremely disappointed with your service and when the time comes to replace the machine will definitely reconsider our options

"Excellent service"

Excellent service, my query was dealt with instantly and solved instantly!

Thanks

"Excellent Serivce"

Very efficient and helpful man on customer services.

Always helpful.

"excellent service very helpful"

excellent service very helpful

"Only problem is takes ages to reach"

Only problem is takes ages to reach. But today when i called got to speak to Adrian straight away. Very nice and helpful person.

"Lovely and helpful customer service…"

Lovely and helpful customer service advisor (did not get his name) So helpful and solved all my problems and stayed on the phone with me to check it was 100% corrected

"Nothing is straight forward"

No instructions received on set up or on how to use the machine. Nothing straight forward about using the machine and customer is expected to self learn! Would not recommend to other businesses.