"Very good service from Eddie Spillane…"

Very good service from Eddie Spillane and the office staff (not least Amy).
Quality of build was fantastic (all credit to Jason).
Overall, the Project took 6 months; 2 months of which was the build

"We are very proud of our new Orangery from David Salisbury"

We recently had an orangery from David Salisbury installed and it is everything we had hoped it would be and more. The overall quality and standard of finish is superb and has made a massive improvement to our house. The whole project has been handled extremely well by the David Salisbury team from the initial design consultant through to project management and implementation, they are really good to work with. The installation team were also brilliant and helped with design improvements at every stage. We are so pleased that we chose David Salisbury for this important addition to our property and we certainly have absolutely no hesitation in recommending David Salisbury to anyone in future.

"Top quality design and technical teams - marginally let down by administrative errors"

As a summary - we’ve ended up with a top quality orangery, expertly fitted and designed in a way that is sympathetic and additive to the existing house and landscape. We’re delighted with the end result

However the journey was not completely smooth with David Salisbury. All aspects of the initial sales briefing, technical design, and then fit out were done to the highest levels – without a hitch. However the attention to detail on the administrative and logistical aspects fell short of expectations on several occasions
• Repeatedly spelling our name wrong – even when corrected
• Twice sending correspondence to the wrong council with regard to planning permission and building regs – even when corrected
• Errors in the final planning application which should have been avoided, but could have been easily rectified if we’d been given an opportunity to review
• No direct communication with our builder, he was left wondering a couple of times exactly what was expected of him. These queries had to be resolved by site meetings or by us as “on site liaison” – there was certainly not the feeling of the unifying “project manager” which was original described in the sales process
• The relevant named contact seemed to move for different points of the process – there wasn’t a single person which stayed with us as primary contact throughout the process
• The promised “port-a-loo” for the use of our local builders never turned up – even when I asked several times

Each of these points are minor, but they compound each other. Every one of them could have been easily avoided if the administrative and project team worked at the same attention to detail to the technical and engineering teams.

"David Salisbury Orangeries"

David Salisbury were excellent, guiding us all the way through from planning to installation of our orangerie.

Jilly, our planning consultant was outstanding to win us planning approval in a conservation area.
Amy in the office was our key point of contact and always willing to clarify points liaise with our project manager Kevin or handle minor issues.
The quality of the building itself was exceptional, delivery on schedule despite global shortage of building materials, experienced installation team, who were very good but could have been a bit tidier at end of each day.

A few practical implications could have been explained earlier in the process eg potential for water ingress against a porous Cotswolds stone cottage wall , but this was handled well on site.

Ensuring you have a good builder is essential as the interior is far from finished once installation is done.

All in all we are very pleased with the company and would certainly recommend them to others

"Exceptional from start to finish…"

We are very pleased with the Orangery and genuinely impressed with the whole David Salisbury team, with a special call out to Neil who went above and beyond in terms of work ethic, skill and professionalism. Outstanding!

"Our New Orangery…"

The whole experience of the concept to the build of our new Orangery was carried out with professionalism, craftmanship, enthusiasm, quality and pride. We are extremely please with the final product. Better than we expected.

"Orangery Replacement for Amdega Conservatory"

We used David Salisbury to design a replacement for our old conservatory and build an orangery on the existing walls.
They are a very professional firm and we were very happy with the process through design, planning and construction phases.
Very happy also so far with the resulting building which is a much higher quality and useable building compared to the Amdega conservatory it replaced.

"Beautiful Design"

We're really pleased with our new orangery and porch supplied by David Salisbury.
Once you see the timber installed you understand what you've paid for. Absolutely stunning to look at.
We couldn't be happier with the finished product.

"Premium product, premium experience."

A premium product and premium experience. David Salisbury won our business as the initial design was significantly better than other firms. The subsequent management of the project and finished product were both of the highest quality. Delighted with the end result. Although it's a high price tag we believe that value and more is added to the house so a solid investment.

"Poor communication"

Poor communication, particularly around feedback on process and on issues discussed and progressed.