"Desired living - worst experience "

Now 28 weeks for a lounge ordered in April. So many broken promises with even false delivery dates. Paid in full included delivery. Asking for a full refund as they just lied to me regarding delivery dates of 31/10/2024 to 3/11/2024. We sat and waited for 4 days for this delivery. Would never trust this company!

"DESIRED LIVING FURNITURE "

I AM JUST SAD AND A FOOL NOW! I PURCHASED A LOUNGE APRIL 2024. MORE THAN 28 WEEKS FOR A LOUNGE ADVERTISED 8 TO 12 WEEKS. IT IS NOW 4/11/2024 NO LOUNGE AND AN EMPTY LOUNGEROOM AS I SOLD MY OLD LOUNGE IN JULY DUE TO THEIR DATE RANGE. LAST WEEK PROMISED DELIVERY BY 3/11/24. WITH THAT PROMISE THEY CONVINCED ME TO PAY THE BALANCE AND DELIVERY FEES. NO LOUNGE AND NOW THEY HAVE GHOSTED ME AGAIN. WHEN IT DID NOT ARRIVE, I HAVE SINCE ASKED FOR A FULL REFUND AS I AM EMOTIONALLY EXHAUSTED. THEY WILL NOT ANSWER ANY OF THEIR ADVERTISED NUMBERS OR MOBILES JUST A MESSAGE AND THEY NEVER CALL BACK.THEIR WEBSITE IS SO PROFESSIONAL BUT AFTER THAT MY EXPERIENCE IS IT IS A NIGHTMARE. I HAVE READ THE REVIEWS AND I AM NOT THE ONLY PERSON IN THIS SITUATION. I WISH I HAD NEVER SEEN THIS WEBSITE.

"DISHONEST COMPANY "

Lounge delivered after 7 months post order- despite receiving money in full 5months prior- extremely dishonest.
Lounge is damaged- raised a warranty claim - still nothing, that was in May.
They don’t answer the phone or respond to emails.
I am now engaging the media - to begin with.
DO NOT PURCHASE FROM HERE !!!!

Please don’t just take this treatment- do something - it’s happening way too often.

"Company not responding to fix the couch"

This is the first negative review I've ever made.

I bought a couch from desiredliving in 2022. It's a nice couch, I really like it.

18 months later the frame underneath one of the legs has broken. I contacted desiredliving in March 2024 to have it fixed (as it's covered under warranty).

It's now August 2024 and a technician still has not arrived to take a look.

Initially they were quick to respond when I first contacted them, but now they are quiet and will not respond to me or tell me when a technician will attend.

This is disappointing.

"My furnitures have not arrived and it…"

My furnitures have not arrived and it was ordered months before christmas. I will never buy from these guys again BEWARE!!!!!!!

"Wonderful experience with Desired…"

Wonderful experience with Desired Living. Great selection and I found the most unique corner sofa. All my friends comment about it when they see it.

"Got a great deal on the cinema chairs"

Got a great deal on the cinema chairs. The cinema chairs feel like a dream and me and the kids often end up falling asleep on them during movies

"Thanks for your help"

Very affordable and a great range. I ended up getting a stock item as I couldn't wait months for a made to order one. Needing it urgently they went above and beyond to get the lounge to me yesterday.

"Worst service"

Worst service.
Please don't trust ..They are like big cheaters

"Simply awful!"

Terrible service, lie upon lie upon lie is all I got from day one. Over priced rubbish quality & disgusting wait period. Company uses a Crappy courier service who also lies non stop about its whereabouts & delivery time. No compensation or apology, I finally received the very below average lounge which was approx 10 weeks OVER the original 12 wait period I was told. So a total of approx 22 weeks. So not worth the stress or money. My advice , Go to Harvey Norman!