"Ordered 4 alloy wheels and tyres on 1st…"

Ordered 4 alloy wheels and tyres on 1st March reported as sent out on 3rd March now 16th March still waiting. Wheels 24 say they were sent out, DPD have no knowledge of them. This is a German firm passing it’s self off as UK based so wheels and tyres are coming from Germany. I won’t be using them again as my van has been off the road since order. In the past UK based firms have supplied within a week

"Spare wheel"

Ordered 1 wheel and tyre as a spare. Happy with the item although delivery took slightly longer than I expected. Item received in good order and overall pleased with this purchase.

"Plenty of stress and a long wait..."

Ordered a tyre and wheel on the 3rd, the website boasts about fast delivery and that if they don't have the stock they replace with a better tyre. By the 11th I still had not received the tyre. Rang and spoke to a woman who apologised. The next day I received three separate emails, one cancelling my order, another placing a new order and another saying delivery would "probably" be on the 13th. The money was then taken from my account. On the 17th I received another email saying delivery would probably be on the 20th with a DPD tracking number. Needless to say the tracking number didn't work. It arrived, to my surprise, on the 21st via Parcel Force. Relieved to finally get it, after paying £15 delivery, taking 18 days, all for the cheapest tyre and steel wheel that they did for my car.

"Fantastic service and makes the car…"

Fantastic service and makes the car look like new.
Wow i am very happy.

"Good value and service"

Good value and service

"Poor delivery and communication!"

An order was placed for a steel wheel and tyre, it did not arrive, it is very difficult to find a number for them. I emailed but got no reply, then 2 weeks after original order confirmation, I received another order confirmation and a delivery date. The wheel arrived 2 days after that. The company appears UK based but is actually run from Germany. Product was fine when eventually arrived, but my car was off the road for nearly three weeks waiting!

"Ordered a set of steel wheels plus…"

Ordered a set of steel wheels plus winter tyres they where not the most expensive set but where delivered quickly tyres are what i asked for and wheels look well made and fitted my car no problems and pleased with purchase and delivery

"Don't buy from them!!"

Don't buy from them!!! They don't know nothing about alloy wheels. I order set of 4 wheels and tyres but they didn't send new nuts. Original don fit. I called many times and argued, but they didn't care. On website they inform when you buy alloy wheels new set of nuts free.

"Not Bad!"

German company posing as a UK company. Ordered on a Tuesday with expected 4 day delivery. Order was not progressed until Thursday with a delivery date expected on the following Wednesday. Order now being shipped from Germany. Do not order if you require a faster delivery experience as your car is off the road. Order was delivered in time they did say however.....Not Bad I suppose - good price on tyres at the end of day

"Terrible company - The Worst"

Terrible company. Have now placed two orders. Neither have been fulfilled. First was cancelled (By wheels24 without discussion or justification) after over a fortnight delay with no communication or response to my inquiries. They then offered me compensation and asked me to order with them again. Guess what? Exact same experience. Placed order on 4 Jan and as off today (16 Jan) no progress, justification or communication. Avoid!!! Same company as MyTyres so don't be fooled.