"Crooks and lies"

A shockingly bad company nothing but lies and threats and that is the manager George ext 1017 tells you what you want to hear just to get you off the phone don't do nothing and wonder why you phone up s few days later with the hump and thay are happy to fraudulently take money out your bank thay are nothing but crooks and thieves this company needs a major investigation fingers crossed thay are shut down

"Should be a 0"

My wife received a letter from this company asking for money outstanding from a Gas bill (although at the time she had a payment card meter!).
We asked for a statement to prove where the figure came from. Just over 3 weeks later, we receive the letter with a breakdown with figures that do not even have any relevance to what they are stating is owed.
Tried phoning without success and will now go straight to the gas company to establish if this is a legitimate debt or not.
Seems like a scam to me and by reading elsewhere on-line, they send wrong information, take extra payments, do not answer the phone (as being an ex debt collector, what kind of collection company would not answer the phone) and very slow in providing information. Beware.....

"So hard to reach I thought they'd gone bust"

If I'd written this review after my first contact it would have been reasonably positive, the man I spoke to was friendly and helpful and we arranged an affordable direct debit to pay back my debt. That's the only reason this is a 2 star review and not a 1 star review, the problems started recently when my debit card expired.

I tried to call them a number of times in the days leading up to my next payment and, although I was always calling within their advertised office hours I just got an automated message telling me to call back during office hours. I decided to cover that payment manually by paying it on their website, tried a few more calls over the next week and then emailed to explain the situation and check if they even still exist.

2 weeks later I got a reply telling me that someone would call soon, but they couldn't specify a time or even a day, and after a week with no calls I received a threatening email because my next payment had failed. The email said I had to call them before the end of the day or they may be forced to take further action, so of course I called them and again they didn't answer.

I've decided to pay the rest of my debt online manually because I know it's a legitimate debt and I want to keep my good credit score, but the lack of customer service from this business is appalling and I hope I don't ever have to deal with them again. I've asked them not to bother calling me.

If you receive any letters or emails from PDCS I would advise that you email them because it seems to be the only way to make contact these days.

"Dodgy people"

Dodgy people. I made a wrong payment, They sent me the old tenant's bill and now saying you have paid for his bill and go and get your money back from him. Scammers. I will go to the court for this. I have got every proof.

"there are no words for me to explain"

there are no words for me to explain

"Terrible company who use phishing…"

Terrible company who use phishing tactics to get people to pay random debts. I have had to prove I didn't live at an address during the period they claim money is owed to npower three times now, when will this stop?!! it's harassment now!!!

"We received a letter stating we owed…"

We received a letter stating we owed £80.00 for DVLA offence, we paid the fine on the 21/12/2018 and have asked for receipt. We have not had a receipt and we have had another fine now £80.00 dated the 28/12/2018.

We cannot get hold of them on the phone as we keeping put on hold. Will keep this thread updated.

"Harassing bully boy tactics...."

This company uses bully boy tactics to try to get you to pay. They will harass you to the point of no return and have no shame about it. They do not even care if they have the wrong person or information. They offer no help or solutions, even if they say they are working for the company they are trying to recover money.

An absolute disgrace....

"Sending bills to my address for another…"

Sending bills to my address for another company tried calling been on hold for over 30 minutes

"Trying to scare me into giving them…"

Trying to scare me into giving them money I don’t owe when they know it themselves