"Just received a letter demanding…"

Just received a letter demanding payment for a property I no longer live at!!!! Spark Energy actually owe me money as I should be in credit!

"Waited for over 30 minutes on the phone…"

Waited for over 30 minutes on the phone still no answer, disgusting. I shall not be calling again and you will earn that 30 minutes you kept me waiting!

"Awful"

Awful, tried to hit me with a disputed SSE bill with the Ombudsman ,

the online contact form does not work and they ignore emails
no wonder they work for SSE - like minded rip off merchants

"Disgusting Debt Collection Agency!"

I were contacted by Pastdue Credit Solutions via letter in September 2017 about a debt I owe with Vodafone. The debt said I owed a total of £1040.66, however this is incorrect as they have added on a £100.00 administration fee when they should not have done so. Debt collection agencies are not supposed to add fees and then deny all knowledge of them. If any agency were to add fees they would be required to advise myself and all of their debtors about this charge to tell us that it is valid. However they did not do that as they advised me that "we do not add fees onto any debtors debts". I have contacted them on several occasions and they either do not reply back to me or they take weeks to do so and do not actually try to resolve the matter. Absolutely appalled by them I really am as I will not be treated badly by anyone. They were even rude to me over the phone. Good customer service goes a long way in this world. It's a shame they do not know about this!