"Don's trip"

I only signed up, but that was easy and uncomplicated

"Insurance did not pay the claim"

After speaking to the insurance's local representative and filing the proper paperwork, the claim has still not been paid and it is 5 months later already.

"Fast, hassle-free claim payment"

First time I've ever had to make a travel insurance claim. Fishing vacation to Canada, guide was hospitalized and I had to cut the trip a week short and change flights home--over $800. The check was in my mailbox 10 days later, and the forms and phone interview were quick. I was worried about obtaining the guide's medical records from a foreign country, notes from doctors, etc but they simply called her to confirm.

I highly recommend this company. Booking another fishing trip in Canada right now, and will get the same policy from these folks. I was expecting a days-long red tape nightmare, and instead got sympathetic real humans. I think it took me less than an hour to document, interview and submit this claim. Thumbs up!

"easy to book"

great website, easy to book the policy.

"Quick, easy payment."

We recently had to cancel a cruise/tour due to an illness in the family. Insureandgo agent was courteous and helpful and our claim was settled within a few weeks.

"Did not contact me"

I purchased a policy in October of 2015 for a trip in September 2016. My trip was canceled and another trip was given to me for the same price. I emailed Insure and Go twice and received a confirmation message saying someone would contact me. No one contacted me either time. I eventually called and was helped by Jared who helped me change my policy. Jared did a good job, but I am irritated that no one ever contacted me.

"My reply to company reply"

Nice spin on it Insure and Go! My review had nothing to do with a claim. It was about our horrible your company is with everything other than selling policies. Insure and Go has the WORST customer service after sales of any company in America. It's all voicemail and NO return calls. I beg everyone to look elsewhere for there travel insurance needs. No company can be worst than Insure and Go!

"Excellent insurance and service"

When I planned a tour to England, I never dreamed that my travel would be affected by a family member's health. When I purchased my travel insurance from InsureandGo, I was primarily interested in the medical coverage. The trip cancellation insurance never entered my mind. However, when it became necessary to cancel my tour 5 days before my departure date, I was grateful for my policy.

The InsureandGo claims department provided outstanding service. They answered my emails promptly and assigned me an agent who even called me to make sure I knew what documents to submit with my claim. The claim was processed quickly and I received my refund within a very short time period. I intend to use InsureandGo for all of my future travel needs and recommend them highly.

I am one person who, unfortunately, had to submit a claim. I wish I could have gone on the tour; however, InsureandGo make my cancellation much easier, both emotionally and financially.
Jane W.

"Very easy transaction"

I thought we needed insurance for an upcoming trip and decided upon this one as the appropriate coverage/cost. It was easy to compare coverages and purchase the one we would need.

"First time user - things went well."

Be sure to give details for each traveler - it does make a difference. Was happy with the quote and the amount of coverage.