"Easy to purchase trip insurance"

Good website. Easy to use. Good insurance product.

"Great customer service, and very competitive rates"

I made several calls/emails to the same rep. She was very responsive, professional and helpful. Provided detailed information, and answered all my questions. She was very helpful and assisted me very efficiently.

"Worst experience ever!!"

We have bought travel insurance for years and this is the worst company ever!! My husband and I rented a house for Jan. and Feb. and bought travel insurance with InsureandGo. In Feb. my 93yr. old mother-in-law was put in the hospital back home with pneumonia. My husband is an only child and POA for his mother's health care. We had driven down with our dog and needed to find out what our options were to get him home. I called the emergency number and was told they could tell me nothing and just open a claim. I asked if they could email me a copy of the policy so we could make a good decision. They told me no. This was on a Sat. night and they said because it was Presidents Day on Monday I wouldn't be able to talk to anyone until Tuesday. There was a winter storm that weekend in the midwest so we felt it would be dangerous to drive home and we had to make the decision for him to fly home. During my frustration trying to find out information from InsureandGo I found a different number to call which brought me back to the guy who would not help. When I told him my story he said he had talked to me already and hung up on me.
We opened a claim and it has gone down hill since. When you call all you get is a recording and they do not return messages! Insuremytrip had an advocate try to help us and now InsureandGo says nobody talked to me. I sent a copy of my phone bill showing there were 8 phone calls to them and they still deny talking to me. This has been the worst experience I have ever had. No wonder they have a bad rating from the Better Business Bureau!! I would never use this company and feel the need to warn others.

"Quick and efficient"

This company was referred to our travel group by the travel agent that booked our trip, I found the process for selecting and purchasing the plan very simple and clearly explained.

"Excellent customer service! Excellent price and coverage!"

The agent on the phone was very helpful explaining all of the different options that they have for travel insurance. She emailed me some information so that I could choose the right plan. It was affordable and covered both of the travelers - I actually saved more than 50% buying this insurance rather than going with the Viking River Cruise insurance - plus it covers more and pays cash, not just future travel.

"Excellent experience."

What a breath of fresh air to speak with the agents at this company. Quite rare in this day and age.
Someone knows how to run a company. Keep up the good work.

"policy issued does nor agree with what was entered"

The trip entered starts on Nov. 28, 2016 - you issued the policy starting July 5, 2016

"Easy policy to buy,"

Very easy to obtain, rate seems fair compared to other insurers.

"Easy to order"

Everything worked easily and the wording was clear and easy to understand with no glitches.

"Travel Insurance"

I have just used the web site. It is easy to use. What I do not like is the ease to find a past policy with the insurance cards. I am trying to reach the office and they are closed until 9am I am sure that is it not difficult but it is not intuitive. Fortunately I have not had to use the services so cannot say anything more.