"Never received order almost 12 months…"

Never received order almost 12 months on and still won't answer emails

"I have personally delt with the staff…"

I have personally delt with the staff and products and can say they are amazing ,they went out of there way to help with me all my questions ,and there after care once I bought something is 5+star .very grateful I shopped threw them .Highly Recommend

"Rude staff, repackaging used items as brand new!"

Purchased a Werner Multipurpose ladder MT-17AZ. It arrived with scratches everywhere. It was loose from one side and not stable enough. Clearly it was used before. I sent pictures and record a video to show the defects. I was told that the scratches, etc. have been placed in the delivery. They offered me a full refund as they could not guarantee this will not happen. They organise a pickup. After a few back and forths to tell them that the item is delivered and why they don't refund the purchased amount. I was credited for the purchase price minus $40 dollar. I contacted them about this and they have refused to respond. I've wasted 3 weeks and $40 on this experience!

Their staff are very rude. The worst customer experience I've ever had! No wonder why they are operating under lots of different brands! Beware of all the below brands/websites:
- PLASTERINGSUPPLIES
- HOUSE AND TRADE SUPPLIES
- TRADEHOMESUPPLIES
- TRADETOOLSSUPPLIES

"Very nice service"

Very nice service

"rude arrogant staff"

sent worker over to their shop with written instructions for part, came back with wrong item, rang plaster supplies , woman very rude said our fault, wrong, she said only one style of part , wrong again, would not courier right item over to Templestowe , had to send another worker over for correct part, on arriving same woman said other worker should have been clearer of description, i wrote down exactly what part i wanted from their website, he had the same piece of paper with description , wow got it right this time, woman was very rude and standoffish with worker lost 5 hours of working time , will never purchase from this store again, very arrogant, unprofessional, back to other suppliers , beware of this incompetent staff member

"look these tool very bad and dirty…bad bad no any quality. rubbish"

look these tool very bad and dirty seems second hand . very angry for these tool. not back to bought again. much better then i go to shop to buy new one.also seems clean .

"Order,Despatch & Receipt executed so…"

Order,Despatch & Receipt executed so well.Will definitely store this supplier for future contact.Thank you.

"👍👍👍"

👍👍👍👍👍👍👍👍👍👍👍👍

"Great Service"

Great price. Excellent quality tools. Arrived within a few days of ordering.

"Such excellent prompt service"

Such excellent prompt service