"Smooth, quick service"

Purchased flotation device and neoprene shoes for SUP. Purchase, delivery comm'n, speed of delivery, packaging all good & easy. Haven't used gear yet but it all looks as described. Satisfied customer.

"Quick, efficient and handled with care."

Ordered some Palm Zenith dry trousers & Palm Clutch gloves from Escape Watersports and they were so quick getting my order dispatched that it had arrived by 10am the next morning, just in time for my Sunday paddle club! My order arrived in perfect condition without loads of plastic packaging and I was super pleased with the service & would definitely order from Escape Watersports again.

"I researched the best place to buy…"

I researched the best place to buy C-skin hats and Escape Watersports ticked all the boxes. Excellent Trust Pilot reviews (I usually check companies on here before I buy from them), free postage and free returns. I bought 2 in different sizes and it was SO easy to return the one that didn't fit. I don't have a printer at home so it was fab that one of the options available was for the Post Office to not only pick up the parcel from my home on a day of my choosing but, to also provide a pre-printed returns label for me to fix to the package. Within minutes after collection I got my email from the PO to confirm the parcel had been picked up. It arrived back at Escape Watersports the following day and I was refunded on Thursday - the parcel was collected on Monday. I'd thoroughly recommend and I'd use them again for sure! Thanks

"Superb, quick delivery"

Used this company twice now. Impressed with the speed of delivery, price and quality. Website is simple to use. Would have no problem recommending them to anyone. Nice Job! you have another loyal customer.

"Great company"

Used EW on several occasions and never had an issue.

Efficient delivery with good updates, fair priced and wide amount of stock

No issues recommending and will definitely use them again

"Great wetsuit, great price, very quick delivery"

Quick response from Beckii in Customer Support. Wetsuit arrived very quickly and is great. Very happy.

"Excellent company"

Excellent company. I've ordered an absolute ton of kayaking gear (including a kayak) from them over the past year. Shipping is always very quick and on the one or two occasions I've had to contact customer services about something, they've responded very quickly. They have a huge range of gear and competitive prices, and they're usually the first place I check if I need something new. Returns are very simple too, and they pay for postage of returns, which is unusual these days.

"Superb returns service"

I ordered an item that sadly didn't fit. The returns service was AMAZING. Simple, accurate, FREE online. Royal Mail will EVEN collect !!

"Purchasing paddle board gear"

I recently purchased a pair of Sola neoprene socks for use whilst paddle boarding. I had a quick response to a query about sizing of the socks. On receiving the socks the advice given turned out to be spot on. There was a slight delay in delivery due to Christmas post and again I received a quick response to an email query regarding this. The socks are just what I required and fit really well inside some water shoe's.
I found their web site easy to use with useful information about the products advertised. I would happily use this company again for future purchasers.

"Fantastic… quite simple really"

Fantastic… quite simple really!

Great price on the products I required, kayak, paddle, little fish and some other bits and bobs! Super quick reply regarding some queries about collection and lots of support throughout the purchase process. Got to say with all honesty that it was a pleasure dealing with everyone at the company. Special mention to Becx for her support and to the young man with the van who helped me load my kayaks and put me straight on techniques for loading and tying down, didn’t catch his name, but I’ll be looking out for him when I paddle to wales… Thank you