"Music Gateway - reaching out to others"

Is there any other musicians using Music gateway for releasing songs. I am reaching out to others to share opinions and experiences. As a new artist it can be a mine field to navigate through all the hype.

I have had a few issues myself, and in fairness, music gateway are looking into these issues and are being very helpful in supporting me.

It would be great to hear from any other music gateway artists or non music gateway artists.

Ray T

"A GREAT COMPANY FOR INDEPENDENT MUSICIANS"

Hello Musicians,

My name is Michael Adonys. I am an Independent Musician, CEO for Princess Eros Records, Princess Eros Publishing and Princess Eros Productions. I was Nominated for two (2) Grammy Awards for my debut CD “Another Day Iraq”. I stopped making music for a long period of time. The Music Game has changed Greatly! Which is Great for Independent Musicians. More opportunities to benefit from their Musical Talent!
There are so many music distributors to assist Indie Musicians.
For “The Return” of Michael Adonys, I located a Great Distributor. Their platform is easy for new artists to navigate and get their music on all of the Social Media Platforms, as well as a great support team.
I found Music Gateway by ACCIDENT! After investigating and researching the company, I found that Music Gateway was a PARADISE for Independent Musicians! An Excellent Business Model!
Even if your music is with another distributor, you can still use some of Music Gateway’s services.

EVERYTHING THAT THE INDEPENDENT MUSIC ARTIST NEED IS ALL IN ONE HOUSE!
There are millions of music artists uploading their music to social media platforms every single day! A Very competitive Market.
Dealing with ONE Company that handles every aspect of your music is EXTRAORDINARY!
PLEASE DO NOT TAKE MY POSITIVE WORDS OR MY EXCITEMENT FOR THE BUSINESS MODEL OF MUSIC GATEWAY TO MAKE YOUR DECISION!
PLEASE DO YOUR OWN RESEARCH AS I DID!
Good Show Music Gateway!
Future Success Fellow Musicians!
Michael Adonys

"Very good platform services…"

Their platform is very well set and detailed for those musicians who aim to get their music featured in entertainment industry.

"Very very poor distribution service."

Very very poor distribution service.

I joined in April 2024 in the hopes of transferring my music from Tunecore UK.

Immediately on joining I had a 1 to 1 phone call with someone making a Spotify sales pitch (fair enough). I happened to be informed of a huge website update and to hold off uploading music for 1 week.

I uploaded my singles first simply because I wanted them to remain as singles on Spotify and not only appear as album tracks. The website is not user friendly and does not specify what is necessary to get songs sent to stores. You can submit the tracks, but may later receive an email saying urgent changes are needed. I always had to chase them via email for an update. Nonetheless, they were successful.

Transferring the album was a whole other story!
They cannot import albums, so every songs has to be done individually.
The website was terrible, duplicating songs and removing information. Everything you would hope not to encounter, happened. I finally got in a position to submit the album after hours of work, deleting and re-adding songs. Much like the singles, after submission there were emails back and forth about progress.

First I was told the cover art was not showing on their end. Next there were duplicate songs and finally barcode/UPC issues. All of this was resolved by 01st May, but here we are, 17th July and no further forward.

They did claim the release date was missing on 10th May, the reason for the delay, but confirming this did not help!

On 28th of May they claimed to have a back log (perhaps many artists having issues despite the nice Trust Pilot rating?)....
They said they were now treating it as a matter of urgency.

Strangely, amidst the poor service, the sales guys who were aware of the issues and highlighted them via email, still had the audacity to reach out and try get me to sign up to Spotify promotion for a monthly fee (worth a couple hundred pounds!) I pleasantly declined until all my music was available :)

I reaches the 17th June (and multiple emails) before Music Gateway ask some basic questions.
1. Is it an album transfer or new album? (they knew this)
2. Please confirm all UPC and ISRC codes (they were fine!)
3. Please advise how your previous Distributor used this data for releases?

The last question is an embarrassment.
Asking an artist how you are supposed to distribute the songs...... I knew at this moment the people running Music Gateway were useless.

Strangely, the UPC issue mentioned before is related to Point 3. Tunecore UK had the UPC against all album tracks, and so, I uploaded it the same way. Music Gateway asked me to remove the UPC, and cannot get it released to stores......

There were claims they found a UPC issues on one track on 26th June even though I checked. But still not resolved 21 days later.

The email responses have slowed because they don't know how to resolve what should be simple processes for a "distributor".

AVOID AT ALL COSTS!!!

FYI - I signed up for PRO account costing £25/month.

I have spent £100 and have almost nothing to show for it. Keep your money :)

"Definety a Scam ,I enquied in to this in 2018"

Definety a Scam ,I enquied in to this bunch off rip off merchants ,back in 2018 ,the subcripition wasnt much ,but I got zreo from it ,next thing the subcripition for nothing goes to £150 ,they regulur try to steal £150 from my credit card and fail ,but may have suceeded in the past ,I have told them I have no subcripition with them or ever recived any service from them .Ive allso aske for a copy of any payments they have recived from me ,no reply just emails again today saying my payment as failed .

"Yes, YES AND YES !"

I've been working with Music Gateway for over a year now, particularly with Lee, Sam, and Léon. It has been an absolute pleasure collaborating with them through email and calls. We always manage to achieve the best possible results, and their advice is consistently excellent and honest. This is a rare quality in an industry that can be quite challenging when it comes to finding trustworthy and high-quality professionals.

I wholeheartedly recommend their service. Their response time is incredibly quick—usually within an hour. I mainly use their promotion service and not much of their internal platform or music distribution services. As an additional partner, they are a reliable support I can count on, no matter where I am in my work or album promotion process. I know they will always be there to help me reach my goals and introduce my music to new audiences. This is exactly why I love working with them.

Moreover, I have never had any issues with fake streams, which is becoming increasingly common in the industry. Even with significant investments and a high volume of streams, everything has always been genuine and seamless. No alerts, suspicions, or invalid streams—everything is 100% from real people. You can tell because the streams turn into favorites, playlist additions, and subscribers. It's incredibly satisfying to see everything fall into place after releasing an album or single, thanks to their support.

I highly recommend them. I've been working with them for over a year and plan to continue, even creating a customized plan to have their support every month. I'm truly satisfied and happy to have found a reliable partner I can depend on.

"Perfect app"

Perfect app

"MusicGateway is your perfect all-in-one…"

MusicGateway is your perfect all-in-one artist service provider! I signed up with MG to get some additional care and support as an independent artist / label. Their onboarding process is special, as they take the time to meet with you to discuss your story, short and long term goals, and release strategy. They were an instrumental part of the planning process for me and help align me with the best foot forward. As a result, I decided to transfer distribution of my previous two albums onto this platform and will be releasing singles / albums very frequently. Not only are the folks working there super helpful, but their platform has regular sync-based opportunities being posted, as well as day-to-day tools to assist with your various needs, including an e-mastering tool! Looking forward to growing my business and building my fanbase through MG! Definitely recommend them.

"Helpful support"

Friendly team, effective communication and helpful support. Thanks!

"I took a free 1on1 appointment with…"

I took a free 1on1 appointment with someone there to discuss my music and promoting it, and Jon canceled the appointment saying something like I'm not at a point in my career where they can help me, which is total nonsense. He also said they don't promote on radio which is also nonsense because on their website they say they do (which is why I booked a 1on1 appointment). This guy Jon also wasn't coherent in my previous communication with him.

*****update*****

Somone from the management team contacted me and cleared things up, so I edited the review to 5 stars