"RiverTV streaming service"

River TV's streaming service would be a good stepping stone for people going from cable to streaming except there is zero ways to get customer service. There is only an address and after I sent a letter to them in mid October 2024 I have never received a reply by email or mail, of how it took me over 3 days to figure out how to make the app work and all I was asking for was for 3 extra days from the 20th for my subscription to end. Today is February 19th and they ended my subscription at 10:42 pm last night on the 18th. The app had to be deleted on my TV and reinstalled since they don't seem to update their app. There are about 45 decent English speaking channels on River TV but they have constant glitches. Because they have commercials you can never fast forward and every time there is a glitch they start things over from the very beginning. Yesterday I watched a 2.5 hour movie that glitched and started over after 20 minutes, but then it did it again only 25 minutes to the ending, and that was brutal.

"Great alternative to high priced cable providers"

I have been using this service with TIVIMATE for about a year. Options and quality are great. Customer service is amazing. I have had a couple issues (user issues!) that they solved quickly. Highly recommend.

"Fast and effective support"

Contacted support about a streaming issue that I had. Alex replied very quickly with some questions regarding my software and setup. After I gave him the requested info, he replied back immediately with clear instructions of what to try that I would never have known to do and the problem got solved. Very happy with the speed and effectiveness of the support I received

"Alex was very helpful with any…"

Alex was very helpful with any questions I had and his customer service was excellent.

"Great service"

Response to questions/issues is prompt. The selection of TV shows and movies is great.
Very happy with the service.

"Service is not good"

Service is not good and experiencing a lot of trouble with buffering. Support keeps repeating the same thing and it does not make any sense even if I explain to them.

I had no service for about 2 weeks without any support and could not watch TV during that time. After 2 weeks they did something and was working fine but still... support is not always great

"Best streaming service I have used so…"

Best streaming service I have used so far.

"Prompt service in finding channels I…"

Prompt service in finding channels I request. Allowed a trial on a new channel package to test.
Always helpful when any buffering issues arise.

"Amazing customer service"

They always answer super fast and they always have the answer to the problem/issue

"Best service thus far...."

Highly recommend this iptv service. Extremely reliable and support available when you need it.