"Excellent service"

Contacted them Thursday afternoon - and Friday morning they came round and fitted everything and we were online. The two engineers, Kevin and Jevon, were very efficient and helpful, as were the two men back in the office. They arranged the 'rural voucher' scheme so we didn't have to pay for the fitting. An extremely fast, polite and well run company.

"Totally recommend"

Got connected yesterday and the whole process from placing order to connection was fast and efficient. Very helpful engineers and they set everything up before they leave. Totally recommend.

"Really impressed with the level of service provided"

Really impressed with the overall experience from initial contact through to installation, including being given a specific date/timeframe, being kept in the loop of any minor changes and finally to the fibre broadband service provided to date.
It is so refreshing to be able to communicate with real people that respond promptly and do what they say on the tin and go the extra mile!

"Fast and reliable"

Not much to say, fast and reliable internet for the last two years. No price increase and just renewed with a 10% discount for another two years.

"Amazing assistance all through the…"

Amazing assistance all through the process and installation. Kevin and Jevon did an amazing job installing the fibre even with hard job conditions and no easy access. 5 stars well deserved and would highly recommend .

"very good experience"

very good experience, good advice, good technical, makes a change to deal with a local company. fast consistent broadband!

"Lost Internet Response"

After loosing my intent connection, and when you work from home this is a disaster, the call to the help line was immediately answered, and though it took a while, the help desk staff stayed on the call until the problem was resolved... what more could I ask for,,Excellent Service Cambridge Fibre

"Excellent Service from Cambridge Fiber!"

I recently had the pleasure of engaging with Cambridge Fiber for my home internet services, and I must say, the experience was nothing short of exceptional.

From my first interaction with the team, I was impressed by their promptness and professionalism. I reached out to them on a Friday, expressing my interest in their fiber internet services. To my delight, they sent someone to my house the very same day to assess my requirements and ensure that their services would be a good fit.

The installation process was scheduled for the following Tuesday, which was incredibly swift and nothing like Virgin Media which took them 6 months just to tell me they wouldn't install fiber here. I was extremely pleased with the efficiency and the commitment to customer satisfaction that the team demonstrated.

The installation itself was carried out with utmost professionalism and friendliness. The technician arrived on time, explained everything I wanted to know, and the work was completed quickly and efficiently, with minimal disruption to my day.

One of the standout aspects of my experience with Cambridge Fiber was their superb customer service. Anytime I had a question or needed assistance, I found their team to be responsive via email and phone, helpful, and genuinely committed to ensuring my satisfaction.

The internet service itself has been top-notch. The connection is consistent, reliable, and lightning fast as advertised which I cannot say for most other internet providers, surpassing my expectations.

In conclusion, I would highly recommend Cambridge Fiber to anyone seeking a high-quality, reliable, and efficient internet service in and around Cambridge. Their commitment to customer satisfaction, coupled with their high-speed, reliable internet service, truly sets them apart in this industry.

"Top Marks"

Cambridge Fibre came highly recommended by others in our road and have already exceeded our expectations. Connected us a whole two months earlier than we had any right to expect. Went the extra mile to accommodate an urgent need after we were badly let down by Plusnet (appalling service) and Virgin (broken promises). A pleasure to deal with real people who understand what customer service really means. Instant activation. Faster speed. And LOCAL! Top marks.

"Amazing service, great product. Go local!"

Just got @CambridgeFibre installed. Amazing product (between 250-500 MBS everywhere) and amazing service. No call centre, lovely staff, already-configured routers that were hand-delivered 30 mins after calling. Epic. Bye, bye @BTGroup