"Help when needed. "

I wasn't sure how to answer one or two of the questions with the yearly review so I rang true potential,s office and straight away a member of their staff answered and helped to guide me safely through the questions to complete it thanks nev.

"Very helpful system and staff"

Very helpful system and staff

"Very helpful information"

Very helpful information, nicely put across.

"Out of the blue telephone call "

Regarding today's telephone conversation with True Potential the gentleman I had a conversation with was very helpful to myself because I was going to speak with him about some details I managed to get the information I required the team is always excellent to deal with many thanks for your help

"The call handler was extremely helpful…"

The call handler was extremely helpful and patient

"Follow up telephone call "

Very prompt and punctual call back from Max who was both friendly & professional. Thank you for your help.

"Very friendly and polite"

Very friendly and polite, listened to what my needs where and suggested a course of action

"Efficient and friendly staff"

Efficient and friendly staff. Checked that it was me making the withdrawal! Easy to navigate the app.

"True potential call experience "

They are friendly and give you a call to check it’s you requesting something

"Hi person who guide me step by step was…"

Hi person who guide me step by step was very helpful and patient with me thank you