"I had a great experience with Jali"

I had a great experience with Jali. The product is great, the communications and delivery are great and the customer service is fantastic.
On top of all this - putting together my wardrobe was a joy - I felt like a master carpenter, with everything falling into place perfectly.
I would I highly recommend them.

"I created designs for x2 covers which…"

I created designs for x2 covers which was very easy to do online and the production was very fast. I had a handyman assemble and paint the covers for me and they looked wonderful, better than I ever expected. I would definitely be looking to purchase again for my next project.

"I love the way Jali enable me to design…"

I love the way Jali enable me to design bespoke finishes on ordinary products. So for example I have a plain white B and Q kitchen but instead of boring kickboards at the bottom I have a decorative scalloped pelmet which is ornate and pretty instead . Another example is we had to remove a door for wheelchair access, which looked obviously missing and featureless, so overhead I designed a scalloped feature using a Jali decorative molding around the top of the door frame . I have always found the staff at Jali to be very helpful as I'm not competent using the online service alone, so I telephone and they talk it through with me.They will cut the length and height to my specifications which helps enormously. I always have them primed in white ready. Order well in advance if you can because they are bespoke and beautifully made and take three to four weeks to be delivered. Thank you Jali, you never disappoint. I always get a lovely call before delivery advising me of the delivery date and checking my address.Your products are wonderful and many people ask me where I have bought them from and they are packed and delivered with great care.

"Fantastic service, Fantastic product"

Fantastic service from start to finish. Bought some custom jali to incorporate into a bespoke piece of furniture. Never used Jali before but whole process was seemless, with confirmation of what you would get via CAD drawings and the end product received was fantastic. I love it and my customer absolutely loves it.
Thank you so much. Keep up the great work. Will defenitely use again for my next project.

"I cannot praise this company enough"

I cannot praise this company enough! I have made several purchases from Jali over the last ten years or so and the quality of service, and product, has been excellent. The website is clear, well-laid out and easy to use. I have been kept informed of my orders’ progress and deliveries arranged for my convenience. The shelving units I have purchased look good and are still in use. Assembly is straightforward. The staff are friendly, knowledgeable and efficient. They have only improved over the years and I thoroughly recommend this company.

"Highly recommended.Radiator cover…"

Highly recommended.Radiator cover ordered. Excellent service they phoned to arrange delivery to fit in with us after our holiday .
The radiator cover was well made very solid and easy to assemble with fixings provided .
We like the way the front cover clips off to get inside if required . Amazing customer service from this company. Very pleased with the result. Thank you.

"Excellent product and first class service from Jali"

Easy to use design system on website. Very good communication during order stage. Delivery as promised. Easy to assemble using the Video instructions. Very good quality components. Very attractive when assembled and fulfilled our requirements perfectly. Many thanks

"Bespoke radiator Cover"

I recently had a large bespoke radiator cover made by Jali.
It required self assembly and the instructions were clear and the components fitted together with ease.
I am delighted with the look and finish of the product. It is beautiful.
The customer service has also been friendly and very helpful.
I would highly recommend this company.

"I have been using Jali products for 20 years"

I have been using Jali products for literally 2 decades and love them. In particular I have a love of the decorative lattice pelmet now known as number 10. With imagination, this can be used to enhance and prettify almost anything boring. I have used it as kitchen kickboards instead of the dull ones usually supplied and most recently we had to remove a door of our little holiday let for disabled (wheelchair) guests. This looks dull and horrid but the Jali lattice pelmet can turn it into an interesting feature. The staff at Jali are very helpful too as I have difficulty with any on line design system. Following a long helpful discussion with the team ,my order was processed easily and my pelmet cut to my required depth. Today, less than 3 weeks from ordering, a delightful Mark Sandwell rang me and told me it's out for delivery! I love this company, they all try so hard to be informative and helpful, which must be very difficult at times and actually answer the telephone! Annabelle Isle of Wight

"No instructions, unlabelled pieces, missing screws"

I ordered a simple drawer unit, and waited patiently for it to arrive. Unfortunately, when it came, there were no written instructions, no inventory of fixings, and the wooden pieces were not labelled either. I contacted Jali and was told that they do not supply written instructions! Instead, they've sent me a video, which goes at breakneck speed, and is really tricky to follow. I am no DIY novice, and can happily assemble an IKEA unit with the best of them. But I've been pausing and rewinding Jali's wretched video over and over again to try and work out what they're doing. As for the missing screws: when I rang, I was asked "which pieces do you think are missing?", with the implication that I was probably wrong. Then I was sent a cryptic list of fittings, identified by codes, not pictures or descriptions. Eventually it was accepted that the screws were indeed missing. They will be couriered to me. But I'm still left assembling this heap of unlabelled pieces of wood, with a set of unidentified fixings, and no written instructions. I'm seriously unimpressed and would not recommend this firm.