"Best rates and very good service"

Best rates and very good service. I have been dealing with your Richmond location much before they moved to this address on Number 3 road.

"I have used VBCE for years"

I have used VBCE for years. The exchange rates are far better than bank rates and the service is fast and friendly. I live in Burnaby - would love to see one closer to home - but willing to make the drive and save money !

"The staff are friendly and…"

The staff are friendly and knowledgeable, the service is quick and I am very happy to deal with them

"Staff were professional"

Staff were professional, courteous, kind, and efficient

"Staff is always friendly and helpful"

Staff is always friendly and helpful
Your rates are always better than banks for both currency and bullion.

"I love working with VBCE"

I love working with VBCE. Great rates and awesome service.

"Wonderful company"

Wonderful company to deal with.....even if the line is long, it moves quickly and the employees are gracious and very helpful....
Highly recommend this company.

"The staff is always efficient"

The staff is always efficient, calm and helpful - even when the line up is out the door.
My favorite place for both large and small transactions. And of course happy about the lack of exorbitant fees

"I’ve been very satisfied every time I…"

I’ve been very satisfied every time I go to VBCE. They’re very professional in their dealings and excellent rates without the extra fees. Keep up the good work.

"Average service, possible below average"

Average service. Some Customer Reps go to lunch during the busiest time, which is pretty much everyday and the queue for service is forever, they should put in more staff to cover up for this deficiency.