"Awful service, vans didn’t arrive, move delayed"

Awful service, do not use. Supposed to have 2 vans, then told 3 the day before. Only 1 turned up in the morning. Second came in the afternoon and the third came in the evening. Move delayed as a result and couldn’t get through to anyone on the phone all day.
No acknowledgment or apology given until I complained and just got excuses and said they didn’t do anything wrong. Offered £50. Disgraceful customer service. There are plenty of removal companies out there, use someone else!