Clickbathrooms
Mpt
"Excellent"
Very pleased with the excellent service and the advice given to me by the team at Clickbathrooms, they answered all my questions promptly, and the quality of the bespoke shower door and fittings exceeded my expectations, I would have no problem recommending them
Friend of Ted
"Few will top this company for quality & customer service."
From start to finish the team have been friendly and approachable, even with my persistent questions.
Ours was only a small doorway and slightly out of plumb, so the time they took over the phone and online to ensure I was confidently ordering the right size was not only a great help but also peace of mind.
The product itself is excellent quality and really does (even for such a small space) look beautiful.
Our 'handyman' fitted it so no worries of needing a proffessional in.
I really couldnt be happier and would have no hesitation in telling anyone to use these chaps.
SamN
"Great customer service + quality"
Very happy with our bespoke shower screen.
Our awkward attic shower is no longer.
The screen is of beautiful quality and worth the money. We went with black hardware + it looks beautiful.
You do have to measure yourself which is nerve wracking. We also had an issue with delivery however this was resolved swiftly by the team. If I could give 4.5 I would and I would definitely recommend.
Sue Marchant
"Brilliant service throughout for bespoke angled shower door"
We had a bespoke angled shower door made to fit our eaves shower room and from start to finish the whole process and service was simple, brilliant and cheaper than we had envisioned too. Would highly recommend this company to anyone needing an enclosure or door.
Molly
"Excellent service"
Our shower screen was not available anywhere in the size we needed, so had to have a made to order screen. Simon provided great service and all in all would certainly recommend.
Gwendolyn C
"Delivery over a month late and no response to emails/calls"
I was promised a delivery after 3 and 1/2 weeks and it has now been 8 weeks. I have been chasing and chasing and have not received a call back or email back to my numerous requests for feedback. I advised I had a fitter booked two weeks after the delivery was due and still no response. I will update when I hear something or hopefully receive a delivery. I hope I will not need to fight for my money back but will not hesitate to do so and report them to ombudsman. I would not buy from them.
Jason Inglesant
"Shower door"
It all went really well with my order, from the design/quote page on the webpage, the cad drawing arrived for me to approve, right through to the delivery. All accessories were present and correct. All in all a positive experience.
Peter Burrell
"Happy customer !"
Very pleased with the whole process. We needed an angled screen with a rectangular door to fit a sloping ceiling.
The door and screen were delivered on time despite the van breaking down in a remote part of north Wales - very helpful and cheerful driver.
The screen looks great in situ with very neat trims, handles, etc ...
The glass is obviously heavy for moving around so that's one thing to take into account. The other thing is to check, double check and (if possible) cross-check measurements before ordering, especially if panels are angled or walls are uneven.
Tom Hughes
"More trouble than it's worth..."
We chose click bathrooms because we needed a 3 sided shower enclosure and there's not a great deal of choice out there on the market. The design and ordering process was pretty straight forward and we took delivery broadly within the lead time.
This is when we started having issues. Firstly, there were parts missing, we were then told that the parts we needed (to be the right colour) were out of stock. Click sent some equivalent parts in the wrong colour which i've had to spray paint myself.
Next is the actual enclosure itself. In the interest of honesty here, i should disclose that when our fitter first attempted installation that 2 elements were completed incorrectly, but in their defense, elements of the fitting instructions are very vague and hard to follow. Even now having corrected those elements that were initially completed incorrectly (having been advised by the team at click), our enclosure isn't fit for purpose. The weight of the door panel causes the whole of the rest of the enclosure to tilt (not the hinges, the whole thing) as soon as the setting blocks are removed, thus meaning that the door cannot be shut and clangs against other parts of the glass enclosure.
The ceiling support bars don't offer enough support to correct this. As a result, i'm having to resort to purchasing additional components (a wall mounted brace) just to try and make the thing stand up.
I don't actually have a problem with the team who have been on the other end of the emails - my main issue is that i cant get through to them on the phone (they have obviously been given strict instructions not to hand out their phone number). Whilst sometimes the response is quick enough, other times you're left waiting a long time for answers, which adds to the frustration of the whole experience
The bottom line - very expensive, fitting instructions very unclear, and still no shower enclosure... For this reason alone, if I could give less than one star I would
Consumer
"Our knights in shinning armour"
We had a bespoke bathroom installed in our brand new loft conversion a year ago. Unfortunately due to oversight the body jet in our walk in shower was allowing water outside the shower area. Due to the shower being an unusual size we found it impossible to solve the problem with off shelf products, that is until we went to Clickbathrooms. They manufactured us a perfect fitting door matching our glass identically and the problem is solved. Excellent service, delivered ahead of schedule and the rapid response to our questions when preparing to purchase was absolutely first class. These guys are absolute professionals with amazing customer service and we just can't thank them enough. Absolutely brilliant guys. If you need a bespoke glass enclosure then I recommend you use this firm. So so happy! Thank you Clickbathrooms
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