"Terrible business"

Terrible business. Got a 1200$ air rifle and it broke within a few days of having it. They’re saying they can’t replace it, wasted 1200$. The megaloden is a very cheap built gun. DO NOT DEAL WITH AIRGUN TACTICAL

"I really wanted to give this company a…"

I really wanted to give this company a shot. It seems I've been banned from ordering on their website for no reason.
Terrible customer service, offered no help after three attempts.

Thanks anyway

"Hoping for the best"

Robert Smith. I haven't received my AEA megalodon yet, but that's on UPS. I can't wait. They haven't sent out my ammo, pump or red dot yet. I also already bought more ammo. If all goes well I'll be buying a lot more in the near future I think they may be low on stock right now.

Edit:
Everything came in and works great! They didn't fail me. I had a great experience, and I've recommended more people already. Thanks again. I'll be buying more stuff soon when I can!

"Missing Parts"

DO NOT BUY FROM THEM. It’s hit or miss, and the hassle is not worth it.
AND ON TOP OF FINDING EXCUSES THEY SHARE MY PRIVATE PAYMENT INFO (ZIP CODES) INFORMATION HIS REPLAY . READ PART 2
I ordered a Bintac S45 combo with dual tanks/barrels, the 250cc, and the stock rear stock. Here’s what happened:

Poor customer support and problem-solving skills.
It took them about 15 days just to process and ship the product.
Since I had to travel for work, the package arrived at my home on November 5th, but I didn’t open it until November 18th. That’s when I realized the shorter 100cc tank was missing.
From the start, their response was, “Due to the time that has passed, there’s nothing we can do about it.” I acknowledged that but asked directly how many tanks were supposed to come in the box because I received two. Their initial response was, “That sounds about right.” However, when I pointed out that the product pictures clearly show three tanks, I asked again. The customer support representative replied, “Sir, I’m repeating myself here—there’s no way I can know what you received in your box.”

I can provide pictures of the box and the contents for reference.

At this point, they’re not even sure if they offer the missing part for purchase, even though I’m willing to pay for it separately.

P.S. To the customer support team: Please remember to remove the “Chat GPT” note when copying and pasting responses. You forgot to do that in replies to other customers.

PART 2
PAYMENT ATTEMPTS HAVE NOTHING TO DO WITH INCOMPLETE SHIPMENT
also
I SENT A FOLLOW-UP E-MAIL asking about box sizes and pieces content,
also also I'm MOVING TO THE STATES, and as you mentioned, I do have a US based payment method,
THAT HAS NOTHING TO DO WITH SENDING AN INCOMPLETE PRODUCT. WANNA MAKE THINGS RIGHT? INSTEAD OF FINDING EXCUSES, SEND THE MISSING PARTS TO THE ADDRESS TO WHICH YOU SENT THE PRODUCT... **WHICH FULFILLED ALL YOUR REQUIREMENTS; OTHERWISE, YOU WOULD NOT HAVE SENT THE PRODUCT TO START WITH.

- If you have to open a police report, send them my way. I'll gladly show them the recordings of your business asking me to send money over CASH APP to work around the system, Of course I did not follow your instructions on that

"doubts about the price"

it appears you, Airgun Tactical, Respond to every review, which is very impressive and defiantly makes you feel more trustworthy. Recently I decided I really wanted a Hugan GK1 V3, but your price is more that 3 times cheaper than everywhere else. While this is great for affordability, it leaves me worried about the quality, not at fault of you but simply because I can't understand how its so much cheaper and still the same gun. Do you have an explanation to put me a little at ease before I buy?

"I ordered October 27th"

I ordered October 27th. Yesterday Nov 8 I was informed items would be shipped this weekend due to inventory and size of order. Just wish there was something on the site if they didn't have items in stock. And would keep customers a little more informed what is going on with your order.

"Buyers be aware. "

I placed an order October 22nd (Tuesday) and in their web write the are shipping in 3-4 working days. It is now November 2nd and still not have my order #4324AGT.
I order aircraft parts from allover USA especially Texas and Washington state and have them in 7 days.
I placed an order from Germany for my air gun and I had it in 14 days.
AurGun Tactical if they don't have the parts in stock should notify the customer soon after the order was placed so the customer have the choice of wait or cancel the order.

"Buyer Beware"

Buyer Beware! This company is defiantly on the "shady side". They try to use their bogus policies to intimidate when they screw up. The short story is that I purchased an AEA Megalodon 15". When I received the gun, the barrel was shorter than the air tube. When in the pictures on their website it showed the barrel being longer than the air tube. I contacted AGT and they argued that I got what I ordered and that was final. I contacted PayPal and filed a complaint. A few days later, I received a prepaid return label. I sent the misrepresented gun back and received a full refund. They have since quit using PayPal.

"I sent them numerous emails and even…"

I sent them numerous emails and even filled out a service request form regarding a problem with my NEW AEA Megalodon 50cal air gun. They have totally ignored me. No response from this company whatsoever.

"The AEA Megalodon is incredible"

The AEA Megalodon is incredible! Shipped quickly and the level of help I received from customer service was outstanding. They helped me troubleshoot a few details about maintenance.