"best customer service ever"

best customer service ever

"Deliverd within hours not days"

Deliverd within hours not days, quality product at a very cheap price, Bookmarked this company

"Amazing Customer Service "

Amazing service I bought a suitcase the wheel fell off first time I used it. I Spoke to Atharva, on customer service. A Replacement was despatched and received within 48hours. Great customer service, BETTER than some of the large Retails companies. Thank You

"Recently bought some vacuum bags from…"

Recently bought some vacuum bags from you.They were delivered promptly and I found them extremely easy to use and reliable.Some I have had in the past from other companies have been awkward to use and not very durable.

"Impressive"

Quite happy with my purchase and the 15% further discount in addition. The response was quick and their customer service good.
Atharva who served me over the phone was very polite and a great help who understood the product very well.

"The customer services is the best"

The customer services is the best! They were helpful and resolved my inquiry quickly.

"Atharva was fantastic"

I recently bought a dog car seat from Keplin , whereby the safety strap became unattached. I sent photographs as requested and was told it wasn't their problem as I bought it through Amazon. I was appalled and wrote an awful review on trustpilot. However, a young man from customer service ,Atharva, not only set me one new dog car seat. But two so we didn't have to keep swapping the dog seat over between cars. Thank you very much.

"Sam was great help!"

Sam was great help!
I bought a suitcase which did not arrive for over 8 days. I contacted customer service and Sam replied the very next day informing me that my parcel had been lost by the courier. Sam arranged for it to be dispatched with next day delivery!
Thank you very much

"First chairs arrived damaged"

First chairs arrived damaged ( poor packing in my opinion). I emailed the company who responded fairly quickly explaining the damage. They initially offered me a partial refund but I preferred to have them replaced. New chairs were sent and they are great. Slightly quicker delivery would be nice, maybe offer a fast delivery at additional cost.
But overall good company to deal with and sorted our the problem which is the main thing.

"Keplin shoe rack"

I have recently bought a Keplin shoe rack and had occasion to contact customer services. They could not have been more helpful and certainly have encouraged me to buy from them again knowing how good their service was.