"Paid for a delivery 2 weeks ago"

Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.

"Most expensive"

Most expensive, rip off company I've ever experienced

"CANNOT INSTALL OWN PRODUCTS "

HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .

"Low confidence in service"

For several years we have had deliveries at or around the 25% fill level.
Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received.
Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery).
And still no notice of delivery.
Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled.
The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.

"Have prepay gas in our house"

Have prepay gas in our house. Ordered replacement card over year ago. Any time call up say there card machine is still broken. They have no online topup service have to call each time and takes ages between not getting through at all or been but through. Can't also switch provider as it's there tanks in area and not natural flow

"Bought a Kingavon gas heater a little…"

Bought a Kingavon gas heater a little over a year ago( not fromCalor)
Unit is immaculate but stopped working.No luck with ANY service or repair service

"Bought a Calor Gas Heater in October and the pilot light stopped working. Calor Gas suggested I take it outside and roll it around and advised if they repair it that I may have to pay for the shipping"

Bought a Calor Gas Heater in October and the pilot light stopped working. Calor Gas suggested I take it outside and roll it around and advised if they repair it that I may have to pay for the shipping costs myself. Very poor quality heater and also very poor customer service and not consistent within Consumer Protection Legislation. Beware Buyers! Thanks for your reply but as I mentioned in my emails I wouldn’t of bought the heater if it had been made clear that it was so high maintenance and we had a Provence for 5 years before we bought the heater in question, it never once had the problem you described. One of the replies by email was to advise one of my friends or family to fix the issue “ if I have any “ ! Wow is all . I have replaced the heater coz tbh as a one parent family with 2 adults with additional care needs we don’t have time or energy for this and we need a warm home . Out of pocket and very disappointed with Calor Gas

"Very happy with Calor Gas Ireland"

Very happy with the service and the support. Recently we had to get the gas tank moved and Derek and Martin got it sorted very efficiently. Very helpful, supportive and understanding. We are delighted with Calor gas. I wish every company would be as supportive as them.

"The he difficulties of Calor gas Servicing of boiler"

Calor gas is clean source of heating and convenience of auto refill however there one draw back getting the boiler serviced. The technician that did retired and anyone I've phoned is not interested one guy did cone to the house but refused to service as it is in an awkward spot in the utility room. It was installed by a calor contractor the guy now retired. Calor is aware of issue with the servicing but has a hands off approach they just post a leaflet of the importance of regular servicing by a qualified technician..

"I bought a bottle gas heater last week."

I bought a bottle gas heater last week.
When I received it the envelope that holds the voucher and the invoice was empty. The envelope was open.
Obviously somebody opened it and took the contents between when it left calor gas and it got to me.
I got on to customer service and I was told the voucher would be replaced.
That was over a week ago and I have not received anything.
It's not my fault it disappeared along the way.
Especially when I was told it would be replaced and it wasnt.
Very bad service.