"Waste of money"

Card arrived all creased, I was so annoyed I binned it as it wasn't fit to give someone. No envelope with it, paid £5.99 waste of money

"BIRTHDAY CARD MS MADLYN ROWE"

I WAS LED TO BELIEVE IF ORDERED BY 2PM IT WOULD GET TO THE PERSON THE NEXT DAY EVEN THE DAY AFTER THAT WOULD HAVE BEEN FINE . MADLYN ROWE ARRIVED 5 DAYS AFTER HER BIRTHDAY AND BENT AROUND THE EDGES.

I AM PLEASED SHE RECEIVED THE CARD NOT HAPPY WITH THE CONDITION AND THE DELAY.

ITEEN STEPHENS

"Confusing!!"

Selected a card for my daughters' birthday but when it came to the payment the website was not trusted and I had no confirmation of the purchase. I subsequently used another website to send a card. However the payment was taken by Cardtown and a card was sent, so my daughter received 2 cards!

"Never disappoints"

I always use cards with my own photos and find the site easy to use. The quality of the cards is excellent and they always arrive on time. For the latest cards, I ordered large ones and they were super.

"Won't use you again"

4 days to post missed her birthday this is the second time card town have delayed the posting will not use again or recommend to anyone

"Good"

Every bit as good as your competitors in terms of quality and service, and for a lower cost!

"excellent card and delivery for the price"

The card, including a picture, was excellent and arrived on time, for an exceptional price.

"Card well made but arrived in poor condition."

The card is as I expected in terms of appearance and I'm pleased with the way it looked. Unfortunately, it did turn up with a huge crease down the middle and I feel a little embarrassed to give it to someone for their birthday (I don't really have time to purchase another one). I'd hope the condition it arrived in is a one off and was otherwise pleased with the service.

"would not deal with this company again"

been a very bad experience from start to finish well was promised card would be here friday 12th sept still sat here today sat 13th sept card still hasnt arrived postman just been this supposedly sent out on the 11th sept first class post well customer support i think you certainly want to be giving some body a very big wake up call this service just is not good enough at all .

"Cards okayish, but rubbish postal service"

If you bothered to read your your messages you would know that I am most dissatisfied with your postal service. I ordered a card for a wedding on Monday of last week and you took so long to send it I was worried it wouldn't get here in time. What if I had needed it urgently and had sent it directly to someone? It could have arrived late and I would not even have known about it. I sent you a message on your internal system asking why cards are taking so long to arrive nowadays but you have never replied. This is not the first time a card has taken a long time to arrive.
I also sent you a message through the normal email system regarding the fact that I have been having difficulty logging in to my account. I thought it was because of a recurring problem I have had with Your system over the years, but it must have just been because you were offline at the time as I did manage to log on later in the day. In any event you did not reply to that either.
Some of Your cards are not too bad, but the choice is poor and it would be better if it was possible to change some of the wording on them as there are only limited opportunities for this.
In view of the issues I have mentioned it is more than likely that I will buy more card from your Company once my credit has run out.