Airsoft Direct
Finlay Smith
"Exercise service staff friendly and…"
Exercise service staff friendly and knowledgeable not out to sell you what you don’t need
Enjoy
"SCAMMERS"
didn’t ever receive my item and never got any replies to my phone calls, emails or dm messages. do not recommend seems 100% like a scam. they owe me £100
a customer
"0 customer service."
0 customer service.. no replies at all for return request after multiple emails
Simon
"Terrible customer service"
I placed an order by mistake , I contacted them via email, messenger and phone.
I got through to someone on the phone, who was really helpful, cancelled the order and issued a refund.
He said the refund would take a couple of days to reach my bank. (I have email proof that he issued the refund)
The following day I received an email from someone else, apologising that they had only just seen my email and the item had been shipped.
They now won’t issue a refund until I post the item back.
Due to my work commitments and the fact I don’t live anywhere near a post office and due to the fact it was their mistake , I have suggested that they arrange a courier to collect it from myself.
They won’t respond via emails to this.
Tanor
"Great prices, even greater customer service"
I managed to find an airsoft piece at a great price but unfortunately it never arrived. When I followed this issue up, I was met with a fantastic customer service team (shout out Rebecca, Dominic and Jim) that sorted out a claim for the missing item. I will absolutely be trying again in the future
Peter Gvozdev
"I did my order at Sunday now is Tuesday…"
I did my order at Sunday now is Tuesday and my order still on hold and I don't have any answer yet....
Brother-Crow
"A++ Would use again"
I phoned up to check if what i wanted was in stock and to ask a few questions before making my order. The staff member i spoke to was very helpful and knowledgeable. Ordering the rif was seamless and it was with me within a couple of days. The site having the new up-to-date stock check was excellent.
Paul
"I was in the shop over 1 hour and Ricky…"
I was in the shop over 1 hour and Ricky was very polite and helpful will be going back soon to visit the shop
Mark Avery
"Great service with great products."
Great service with great products.
Mr Duncombe
"The mag arrived on time and is great"
The mag arrived on time and is great, so i will be ordering another one.
Widget Preview
Add to your site