"Exceptional Service from Mi Supplies"

Exceptional Service from Mi Supplies – Beyond 5 Stars!

If I could rate Mi Supplies higher than 5 out of 5, I’d give them at least a 9! From start to finish, my experience with them has been nothing short of outstanding.

After losing a significant amount of weight, I needed to update my Carhartt gear but was hesitant to order online due to sizing uncertainties. Enter Alex Ingham, the Managing Director, whose communication was first-class. He personally arranged a visit to their facility in North Yorkshire, giving two of us the opportunity to try before we buy—a game-changer given my weight loss.

Once there, Jim provided exceptional service. His knowledge, patience, and attention to detail made the entire shopping experience not just easy but genuinely enjoyable. Every item we needed was available to test, and the whole process felt more like a tailored experience than a standard retail visit.

Mi Supplies goes above and beyond in customer service, professionalism, and quality. If you’re looking for workwear or casual gear, don’t hesitate—these guys are the real deal. I’ll definitely be back for more when I hit my final weight goal.

Absolute top-tier company—highly recommended!

"Fantastic quality at a lower price than…"

Fantastic quality at a lower price than going direct from the brand of work PPE themselves. I will be using again for future footwear.

"Recommend. "

Always a bit dubious when I see a company I’ve not heard of undercutting the manufacturer’s own site. But, my Carhartt coat came the very next day. No hesitation recommending these guys. Many thanks for great job!

"Good but slightly different item received than image"

Easy purchase and delivery. However, the item that arrived is slightly different to the advertised image. In the image the carhartt logo is a sewed on badge to the leather bifold wallet. The actual item I received has an embossed black carhartt logo on the leather bifold wallet so I was a little disappointed it wasn’t the same. Nevertheless, the team looked into this for me and seems the product has since changed from when they started stocking the item, so I will be keeping the item but receiving a partial refund. Great service.

"very easy to order"

very easy to order, fast delivery and great prices

"Perfect good fit "

Perfect good fit , will buy again

"I want to commend the customer service…"

I want to commend the customer service team for their prompt response regarding the delay in my shipment. They quickly explained the situation and even offered a replacement, which I politely declined as I'm happy to wait for the item to arrive. I truly appreciate this kind of proactive and considerate approach because it shows genuine care for the customer.

"Nice and easy transaction."

Nice and easy transaction.
Quick delivery

"Greedy"

Because on 12.27.2024 they had an offer on Helly Hansen safety boots, I tried to buy 3 pairs. After 2 days they said they could not honor this transaction because it was too cheap.

"Everything is great except they only…"

Everything is great except they only limit you to 4 different kind of items when buying from North America. Also would be great if you were able to set up an account to repurchase and to track recent purchase history