"Excellent product & price"

Excellent product & price, free & fast delivery! Perfect

"Brilliant costume"

Brilliant costume, stylish and good quality. Very quick delivery and good packaging.

"Fast delivery"

Fast delivery, good transaction

"Great costume Halloween"

Great costume
Great service

"Never arrived"

I ordered my Halloween costume on the 24th October. Smiffy’s website claimed it was being delivered first class, and my outfit would be delivered no later than the 27th October. It is now the 31st October and my delivery has not arrived. If it does arrive, I will be sending it straight back.

"Great quality costumes"

Great quality costumes, was delivered quick as well. Definitely order from them again 😉

"Great costume"

Great costume

"Halloween outfits amazing, shame mask was broken"

Everything was packed well except for the mask which is made out of what looks like plaster of Paris, so is broken across the nose and sides. Won’t be able to wear it tonight for the party, disappointed 😞🎃

"Never again!!!"

Stay away! False advertising from this site!
I ordered a costume for my son’s first birthday and it didn’t make it in time. First, it was advertised that it will be shipped internationally (to the US) via UPS INTERNATIONAL. Of course I had to pay for shipping. Then it was said that it will arrive in 7-10 days.

When I followed up, they didnt provide me with a tracking number because they said that it was delivered via Royal UK and it wasn’t trackable. Why Royal UK and not UPS International?? Then they said that it was 7-10 working days! It was not stated that it was working days.

To cut the long story short, it didn’t make it in time for my sons first birthday! What a way to ruin his first birthday.

To add to that, customer service takes a loooong time for them to get back to you. I even had to follow up before they responded!

Terrible!!! I will never again order from Smiffys. Not recommended!

"Not received items yet and been a week"

Not received items yet and been a week. False delivery date was provided at checkout. Spoke to customer service who have been very unhelpful and just said to return item once i receive. Requested a tracking number but not yet received a response. This was my first order but will never order from here again as been such a poor experience.