"Extremely professional throughout with…"

Extremely professional throughout with such a delicate situation. Thoroughly recommend.

"Bereavement is difficult to deal with. The service I received was helpful and constructive from the start. It helped take the grief out of the loss of a loved one. Well done."

Professional, efficient and above all sensitive.

"Kind, caring and personal funeral care"

Right from my initial contact through to picking up my husband’s ashes, Suzanne and the team have been nothing short of amazing. Nothing was too much trouble and Suzanne gently guided me through the process of organising the funeral and helping me to make tricky decisions. I wouldn’t hesitate to recommend Camberley & District Funeral Directors. In fact, I have just recommended them to a close friend who has recently lost a loved one.

"Everybody were compassionate"

Everybody were compassionate and helpful. It made a stressful time much easier for us.

"Exceptional Professionalism & Service"

Suzanne & her team showed great empathy & professionalism during all consultations & contact with the office.
No task or request was too much to ask.
To say ye went above & beyond to ensure my Uncle had a perfect sendoff is an understatement.

"A Thank-you to the team at Camberley"

We were very happy with the funeral arrangements .
Every thing was handled very professionally & with empathy at this difficult time.
The family would like to say a Thank-you to all of the team involved .

"From the first contact we received…"

From the first contact we received great wormth and empathy. As much time as was given to us as we needed. Nothing was too much trouble even when we changed our minds on any detail. The funeral was everything we hoped for and more I would recommend there serve to everyone.

"I had the pleasure of meeting Suzanne…"

I had the pleasure of meeting Suzanne who organised are Mothers funeral.
And it was organised really well and couldn’t had been happier with her. So I would like to say thank you from all our family. To make a day we will never forget and to get the help and support was truly wonderful and to Anna as well making some special things to come true.

"Thank you "

What can I say! . Thank you so much to all the staff of Camberley & District Funeral Directors for all their support. Specially Suzann looking after my mum and dad giving 101% from start to finish. Anna who supported me and looking after dad on the day of the funeral. what a professional team. Thank you🙏 Lorraine.

"Chatic and Very disappointing"

Very disappointed with CandDFD, poor communication, and chaotic organisation.

We went to visit our deceased loved one, his white shirt had blood all around the collar, no care taken. He looked uncomfortable, his head cocked backwards and knees bent. I was told it was an eco coffin, but even paper or cardboard under his head would have looked better.

I asked for fingers prints, but each finger print is on an A4 piece of paper, they emailed the original but still A4 size, and unable to use them.

CandDFD collected my loved one from care home on November 6th, on 11th we visited and made all arrangements with CandDFD. Then November 21st I received a phone call. Susan could not read Kerrie's writing and had to go through all arrangements again. Then Susan asked "where is the body, are we collecting from hospital or care home?" What an awful question to be asked when he was already in their care for nearly 2 weeks.

The C and DFD are 4.6 miles away from my address. On the day of funeral the hearse was more than 15 mins late. We were stood outside in the rain waiting, no phone call to apologise. Once again we had to phone and chase them up, no apology given.

We had to call and chase up everything including the name of celebrant, chased for date of funeral, (which was 7 weeks after he had died)

I made a complaint by phone to Kerrie but all I received was a very insincere "all I can do is apologise" which Kerrie just repeated. They made the process complicated and difficult.

I have used this funeral directors twice before and the level of service was good but I shall never use them again.