"Supportive team"

Repromed help to do appointments around your work commitments which has been great for my husband and I. Haven't had any issues to date and still dealing with Repromed Dublin for DE programme. At the moment can't fault them so far. All staff very polite and courteous so far. Always supportive throughout.

"Exceptional"

So myself and my husband just had our first successful round of IVF with Repromed in Dundrum. Regardless of the result, I found all the staff in the clinic to be so reliable and friendly. If we had any questions, we got a reply straight away which made the whole process so much easier. I would definitely recommend Repromed. Couldn’t fault them in any way. I also found our Dr. amazing.

"All about money"

I felt like the main aim of ReproMed was to get me to spend more money. I was given conflicting information when I questioned certain things and didn't feel that patient interest was at the forefront. I didn't continue treatment and would not recommend them.

"Lack of consistent information."

Lack of consistent information regarding medication which to me is the cornerstone of effective results and success extremely disappointing. I was told I had to be picked up 2 hours after treatment on the day of egg retrieval so of course I arranged this. An hour after treatment the nurse told me I was ready to go after being told two hours and making arrangements based on two hours. Kept coming back and asking if my lift was here making me feel very uncomfortable. Usually left waiting for appointments without being told on arrival that there was a delay. General lack of communication. The portal system is not efficient and its frustrating for a process that is contingent on timing that they do not offer a 24 hour service and weekend appointments. Very impersonal and disappointing overall would certainly not recommend.

"Would not recommend"

Have been a patient with Repromed the last 2 years. Their patient care has deteriorated significantly in that time.
The nurses are great and very supportive but the doctors and administration staff just see you as a way of making money.
They really couldn’t care less. It’s a very emotional journey and there is next to no compassion, support or flexibility when trying to accommodate patients.
The last conversation I had with the doctor left me feeling very upset and questioning should I even bother going through with another treatment.
Would not recommend Repromed to another couple.
*We had 1 failed IVF. 1 successful FET and 1 failed FET.
Best of luck to everyone trying to conceive.

"Positive"

Very helpful clinic. Nice staff, easy to
Access.

"Delays with service"

Feel mislead about wait times and offered no reassurances of when to expect to start (3 months after paying I was told I'd be waiting another "few months", currently 4 months since paying and still none the wiser). Very disappointed with their lack of "patient" care.

"First Experience"

Was my first time going down this Journey and found the entire process very tough. Felt that I was just an number and the entire process very impersonal.

"Disappointing"

Disappointing service from Repromed. We signed up for their egg donation programme and paid up front (which was the best part of €10k) 8 months ago and have barely heard a thing from them except for apologies via a portal having not sourced a donor for us. I feel our expectations weren’t managed fairly as when signing up we were advised that we should have a donor within 60 days, max 120 days - this time has since passed. I have not spoken to a doctor since our initial consultation.
I cannot comment on anything else because even though they have our money they have not done anything else for us.
I’m giving 1 star because when we visited the clinic the nursing staff were lovely. Otherwise it would probably be none because I have nothing to comment on.

"Our IVF Experience"

We were struggling to conceive for 3 years. I made an appointment with Repromed and after my first consultation it was decided we would need to go down the IVF route. Although this was very daunting for us, everything was explained thoroughly by the team and any questions we had, were answered within a few hours on the portal. We started IVF in January 2021 and it was advised after our egg collection to do a frozen cycle (FET). Again, everything was explained why this was need. After one FET cycle round, we found out in March we were expecting a baby the end of November 2021. It was a difficult and overwhelming journey but with the help of the Repromed team, we are so overjoyed and grateful that IVF worked first time for us. Thanks so much to everyone in Repromed Dundrum who helped us on this journey. We are so excited for this next chapter in our life.