One Stop Cars of Manchester

Transportation Access and Assistance
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82 reviews
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Customer Reviews about

One Stop Cars of Manchester

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Lee Griffiths

5.00/5.00

"Really worth the visit!"

Very good spot if you get round to visiting.
Excellent selection of vehicles in almost flawless condition.
Staff are friendly, helpful and easy to approach though thankfully, no chasing us round the showroom.
I price checked a few of the cars we were looking at and all came back fair or competitive for the cars age and condition.

All transactions, paperwork and questions are handled professionally and with a smile.

Can't recommend them enough.

16/08/2024

Kath Jones

5.00/5.00

"After care"

Bought a car from One Stop 2 years ago. Had a bit of an issue, phoned for advice and within 2 days problem sorted. Can't recommend highly enough.
Lee, you were brill.

14/08/2024

Mark Gibbs

5.00/5.00

"Incredible after sales service "

I recently bought a car from these guys and the experience was fine, as I would expect, but I have been blown away by the after sales service. I took the car back to them for a common fault with the Bluetooth on Fiat's and they have sent it away to be repaired, I also asked them to lubricate the gear selector, whilst doing this, they noticed a leak from the CV joint, so ordered a new one, whilst doing this they also picked up that the drive bearings were a bit worn, so are replacing these too.

So 2 faults, I knew nothing about, that they identified and fixed under warranty, it is unheard of to get service like that, I am so impressed

05/06/2024

Mike Andrew

5.00/5.00

"Ease of the purchase "

Ease of the purchase , vehicle ready quickly, all work carried out as promised

16/05/2024

Zoe

5.00/5.00

"Jasmine is lovely!"

Jasmine is lovely! Bought 2 cars in the past year, and Jasmine has been amazing both times. No pressure at all to buy, friendly and informative and any concerns are dealt with in a professional manner. I would highly recommend anyone to use one stop they make buying a car a stress free experience.

15/05/2024

Mark Postlethwaite

5.00/5.00

"After sales care"

From the first contact Jasmine was informative and helpful, to be expected pre sale however this continued through the test drive and subsequent collection of the car. It is however the after sales care so often missing these days that has been exemplary from Jasmine and Lee. We are delighted with the car but more so the peace of mind knowing that we have bought fom a caring garage that backs up all of its promises.
Thankyou

17/04/2024

Andrew Upshall

5.00/5.00

"Lisa and her team were fantastic when I…"

Lisa and her team were fantastic when I bought my 63 plate Citroen DS3 Airdream, nothing was too much trouble, from start to finish, it's amazing the detail they put into making older cars look like they are straight off the production line, I would highly recommend One stop car shop, keep up the brilliant work folks !!!!!

12/04/2024

Waseem Cowker

5.00/5.00

"Amazing top dealer to good fantastic"

Amazing top dealer to good fantastic

06/04/2024

Heather Lomas

5.00/5.00

"Great experience"

All staff were really helpful and friendly, no pressure just a good experience, the process of buying a car was really quick and smooth and nothing was too much trouble. I would definitely recommend One Stop Car Shop.

18/02/2024

Cassie

5.00/5.00

"OUTSTANDING & UNIQUE"

OUTSTANDING & UNIQUE

Wanted to write a review about one stop cars Manchester and their staff. Simply outstanding!! What they do and have is very rare and unique to them and I have never come across this before in all my years of driving and buying cars.

Last year I bought a Ford EcoBoost (2020) that had done 16k miles, it was a very personal experience from the start! Nothing was too much trouble and they were all about accommodating what best worked around me.

The next part is where it gets very special…

Sadly I broke down a few weeks ago (Jan 2024) and was told by the AA that the timing belt had gone and would likely need a new engine, for a car less than 4 years old with very low mileage this was very uncommon! I did some research on Ford and their recommendations and this shouldn’t have happened. Turns out there are thousands of people impacted by blue eco boost engines after 2016 and I was heartbroken to see on a group with 20k members that they had no joy with Ford. I called Ford the following morning and was told they can have a look but I would have to pay and I would have to get my car to them. I then called one stop cars Manchester to see if they could as they had been so helpful at time of sale. I was frantic and Jasmine took the call, she was brilliant and reassured me that she would get me some help and arrange a call back. Lee then called me back as promised and stepped in to support me! I honestly don’t know what I would have done without him, he spoke to Ford garage for me and got the car recovered free of charge for me and then over the next 10 days he dealt with the Ford franchise and guided me dealing with Ford UK as they won’t to speak to anyone but the customer. Due to the advice that Lee gave me and the work he did with the garage, Ford ended up supporting the majority of the cost and then Lee covered the short fall that was left!

I was amazed! I honestly can’t thank them enough and they will never know the difference they have made! Lee really didn’t have to help. Lee and the team helped because they are good people and we need more Lee’s out there!! Lee also handled my breakdowns throughout this time superbly well haha!

I will be buying all future cars from one stop cars Manchester!

Thank you all so much!

14/02/2024
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