"One Stop Car Shop are one of the good guys. Trustworthy"

One Stop Car Shop are one of the good guys. Their attention to detail is exemplary. Their business model is in many respects a flashback to the days of good old fashioned customer service. Not many second hand car sales companies are still around after ten years.They do exactly what they say they will do and , refreshingly, they look to do everything to honour their Warranty rather than wriggle out of it. Two cars later and 'Ruby' is a very happy Vauxhall MOKKA in our ownership.Thankyou Jaz, Lisa and Lee. Excellent value and trustworthy after sales service.

"Disappointing"

Disappointing, went to view a car advertised as "lovely", far from it, torn upholstery and heavy smoke smell, why advertise a car before preparing and misleading advertising, wasted journey

"Nissan x Trail"

Down graded my Nissan X Trail to a Ford Fiesta, as the price of diesel was costing me a fortune each week. I went to One Car Shop on the East Lancs A580, My daughter and son in law had both used them before and were please with the service they had with them. I emailed Jasmine with details of my vehicle and what I was looking for, making an appointment for the following weekend. When I visited I was introduced to Alan who showed me around a number of vehicles, while he valued my X Trail. I decided on a Ford Fiesta, paid the deposit and arranged to collect the vehicle the following weekend. Alan and Jasmine were great and I'm more than pleased with my new car.
Thanks One Car Shop.

"I have never been more welcomed in a…"

I have never been more welcomed in a car show room before in my life ! Jasmine served us and she provided the best customer service i have ever experienced. I drove 4 hrs to pick up a car and she made sure all the paper work was done before i even got there so she dont take up our time! She messaged me after to see if everything is okay and to wish me all the best. Wonderful experience and thank you to Jasmine and one stop car cars 👌

"Top Service The One Stop Car Shop"

We went to look at a Range Rover Sport Autobiography that we saw on their website, we were greeted by Jasmine, who was very polite, helpful, courteous, pleasent. She left us freely looking over the car, answering any questions we had, advising not just the good stuff, but also the other costs. Their was no pushing for sales at all, and was really looking into our interests and what we wanted. Jasmine also gave great information into the company and how they value their customers. Without a doubt this was / is the best customer service you could want, no pressure, no worry, great sales representative, and a great feeling. She is truelly a great asset to the company, and would not hesitate to reccomened and use again in the future. We will definitely be using them to service / maintain our vehicle purchased.
Thankyou Jasmine
Dina and Dave

"Vauxhall Insignia"

From first contact to picking up car everything went smoothly. Car was valeted to a high standard and priced competively. Thank you.

"The hole car buying experience was made…"

The hole car buying experience was made very easy from start to finish. We had a specific criteria and Jasmine made sure we had access to any vehicle we wanted to see and had a selection for us to test drive. We part exchanged and the process was seamless. We have shopped around but always end up coming back here when we need a car as they always seem to come up better.

"I purchased an Audi from OneStop Car…"

I purchased an Audi from OneStop Car Shop and they were fantastic throughout. Jasmine was there every step of the way and allowed me to view and buy the car without an hassle. The car was serviced and MOT’d with any possible advisories, in this case tyres and pads being bought prior to testing. The car was presented very well upon collection.

"All the staff at The One Stop car shop…"

All the staff at The One Stop car shop were really helpful and answered all the questions I had about the car. The process was explained in a way that anyone could understand and the car was exactly as described. I would recommend Jasmine to anyone looking to buy a used car. Their delivery service and their driver were brilliant too. Thanks One Stop Car Shop.

"Absolute Clowns"

I called on Saturday to arrange a test-drive of a car and spoke to an Alan. Alan, as per their website, told me that to have a test-drive is ‘By Appointment Only’ and that I would have to come on Monday at 09:30am. He elaborated that they open at 09:00am, but they would need to get the car prepared for a test-drive and ready for me for 09:30am. Alan went on to say that I should bring my Driving Licence and proof of National Insurance (NI) for instance purposes. I explained via email, their online chat and text message this morning (Monday) that I would be running late due to public transport. Nobody answered my telephone calls to their landline and mobile numbers. When I arrived I was greeted by a (?)Rebecca at Reception. She told me that she would go and bring the car in from outside to defrost the windows, etc. Shortly afterwards she said to me that the car was not available to be taken for a test-drive because it has no MOT on it. She was then joined by Alan who said that he told me over the telephone on Saturday that the car had no MOT. He went on to say that if I wanted to view it then I am more than welcome. I refuse to accept this as the agreement was made for me to bring my Driving Licence and proof of NI to test-drive the car; if I wanted ‘view’ it then I would look at pictures on AutoTrader. At NO point prior to today was I informed that the car I was due to test-drive had no MOT. I wasted hours of a whole morning in not only travel time, but also costs in travelling to and from the dealership. I will NOT be spending my money here now or in the future. Cash sale lost.