"The order was shipped right away"

The order was shipped right away. I don't have time to install for a couple of weeks as I will be traveling and not taking the trike with me this trip

"Brand new battery solved the problem"

The customer support representative was very thorough. They were able to troubleshoot the problem, and in the end sent me a brand new battery.

"Absolutely outstanding electric bike!"

I recently purchased perraro electric bike, and I have been thoroughly impressed with its performance, quality and customer service . From the moment I took it out for a spin, I knew I made the right choice. It’s a joy to ride, and I find myself looking for excuses to take it out. Highly recommended for anyone looking for a top-tier electric bike experience!

"They are so much MIC and Karen’s polar trikes fun to ride very solid…"

They are so much fun to ride very solid and they have a nice basket cooler in the back and a nice little basket in the front to put different items and your groceries. My wife and I like them very much. We’re talking to all of our other friends to buy them also.

"Very easy to assemble"

Very easy to assemble

"Communication has been excellent. Product is top-notch!"

Communication has been excellent! The product was ready to ship much sooner than I anticipated, and the trike (Panda) was packaged in an extremely protective manner in its large cardboard box. Assembly was easy using the site video as a guide. I am very impressed by the Perraro product and their customer service! I gave it 5-Stars but it deserves 10-Stars!!

"Mike is great in follow up and…"

Mike is great in follow up and resolving issues. Good company and products.

"Perraro Panda Review"

The ordering and customer service was great. The assembly instructions were at about 90 out of 100. The front basket mounted light threw me but i was able to figure it out from the photos. The battery takes a bit of effort to get it to seat properly. I hope it will loosen up a bit with more use.

"Nice folks at the factory"

Nice folks at the factory. Issue I had was 15 or so loose screws.Couple of them on the front brake assembly.
Perraro Replied and said they would try to do better on loose screws.
In my opinion The throttle applies too much power with very little twist, a smoother acceleration would be much better and safer.I believe.

"More Than expected & More bike & power than we needed. "

This specific Trike may be more than needed , expected. Riding a trike is very different than a bike & lots of learning curves required. This trike is very heavy duty & powerful, the speed and excelleration can get you in trouble quickly. A learning curve is required.