"The item I ordered was damaged in…"

The item I ordered was damaged in transit. On contacting hello baby I am told it is closing down. No mention on their web site of this,
Also took months for my item to arrive, we’ll after Christmas l

"Very bad"

Very bad. My order never came it's been a month ago. The money were taken from account immediately. Hello baby is contacted by mail, but I never got responded. I want the money refunding. I won't recommend hello baby to anyone.

"Ordered items well over a month ago and…"

Ordered items well over a month ago and never received the items. Contacted customer service multiple times with no response. Complete scam of a company!

"Travelled from Manchester"

Travelled from Manchester, staff very welcoming and friendly, went for 13 week gender scan.
Scan was very reassuring, lovely experience, thank you

"Clearly the good review on here are the…"

Clearly the good review on here are the company putting on fake ones as they don’t even reply to message on their messages, Instagram or email so I will be putting them on social media. I doubt they have sent the parcel. The Royal Mail strikes are not an excuse as I have received my other parcels placed after this one. The item I ordered was in stock up until yesterday and I ordered nearly two weeks ago.

"Terrible; poor, poor, poor ..."

Terrible, find an alterative supplier... if you have a problem the customer service is useless... no service, just finding ways out of helping you... ignore the 30 Day Pledge... just more dodging... poor, poor, poor....

"Unreal Experience"

Hello Baby is an unbelievable surreal experience. From the staff that greet you to the scanners to the images you see of your beautiful baby is just amazing. The clinic is clean and inviting! We have recommended hello baby to a lot of of pregnant friends and told them of how much of a great visit we had. They take their time and don’t rush you in the slightest, you feel welcomed there and listened to. Our baby was playing hide and seek - she wouldn’t show her face, always kept hiding away behind her arms and hands. It took a while for her to move them away from her face but the lady scanning me took her time and reassured me this happens a lot, I felt like I was holding people up and taking to long at my apartment, but this wasn’t the case.
Thank you hello baby for such a amazing experience and we would love to visit again with our new pregnancy !!!

"We absolutely loved our visit to Hello…"

We absolutely loved our visit to Hello Baby, we came 8 years ago to see my 1st and now with baby no 2 approaching we just knew where to come.
Even when baby wasn't playing I was sent for a drink and a bounce on the ball and was seen again, I didnt feel rushed or under any pressure.
Thank you for a lovely visit where we saw our miracle ivf baby, we will be back ❤️

"I came to hello baby with all 3 of my…"

I came to hello baby with all 3 of my pregnancies and enjoyed each and every scan I had. The girls are lovely, the scanning room is cosy and comfortable and the huge screen is a bonus so you can see everything in depth! I’ve had early scans, gender scans, 3D scans and each one holds a special memory I’ll cherish forever💙💕💙 my sister is now pregnant with her first and I’ve highly recommended you👶🍼🫄🏼

"Buggy came broken"

Buggy came broken, still no refund solution.

Mail contact is now not reachable anymore.