United Pro Van Lines
Diana Brantner
"Awesome customer service!"
In my experience this a great Moving Company! We moved from Minnesota to Texas! We started with a POD thinking that was our best bet but custom service didn’t help my husband figure out what size he truly needed and we ended up filling quite gas and still had items left and we ended up have more items that went to our son’s house while we waited two weeks before made the actual move! I started looking for ways to move the rest of the stuff and received a call from United Pro Lines and they gave me a fair quote. They came and picked up the items. Very pleased! We will use them again!
Yowei Liu
"United Pro Van Line - IT'S A SCAM!!"
United Pro Van Line, IT"S A SCAM!! They are the moving broker and NOT the actual moving company. The quote they gave us was Bait and Switch!! We took pictures of all the items needed to move and told them to make sure the quote is the exact price we were willing to pay. They quoted us $1800; but when the actual mover showed and told us $3200!! There is a big difference between $1800 and $3200, don't you think? Again, we took pictures of all the items, and send them both text messages and emails to ensure the price is exactly what we agreed on.. We lost $700 and they would not return our deposit. DO NOT USE THEM!! Find a real moving company and NOT Brokers. So MAD.
Connie Trieu
"I have a statement to make regarding…"
I have a statement to make regarding this mover company. The worst company I have never deal with ripped off and scam. I spoke with the Broker he quote me the price exactly there is no extra items base on pics ect upon the mover came to pick up the inventories he charged me extra a thousand and demand that if I don’t pay they will not move my inventories so I did contact the broker they have not respond to me at the time. The mover just took of I am from California I wasn’t there so next day I contact Julian the office manager lie and make a statement I canceled how the world I would cancel it’s doesn’t make sense. They didn't refund my money I attempted to contact them they block my number. Before you contact make sure you do yourself a research. They really a scam
I wish I can download the evidence the contact
akaSAM W
"Horrible experience"
Totally untrustworthy. Constant BS. Do not return calls. Con Job from start. NO customer service. 30 days out still can't even get a delivery date. Next call wil be to USDOT.
Of course they can't find the customer with my name...more proff of the level of incompetence !!!
Ingrid Gedris
"Chris Martin did a fantastic job!!!"
Chris Martin did a fantastic job!!!! Very informed and personable!!!!
Made the move a pleasant experience!!!!
Antonio Hutchinson
"Absolutely Awful!! SHOULD BE SHUT DOWN!!!"
Absolutely Awful!!! LOOK ANYWHERE ELSE. THIS ENTIRE OPERATION IS A BIG SCAM. ANY POSITIVE REVIEW HERE MUST BE PAID!!! I never write reviews, but I had to make an exception here. If there was an option for negative stars, that's what this joke of a company would deserve.
Where do I even begin. Moving from New Jersey to North Carolina and we were given an initial quote of $1600. Upon arrival of the movers, this figure doubled to over $3000. Apparently the moving coordinator we spoke to significantly miscalculated the cubic footage we'd need in order to lock us into a lower price and secure our business. With the arrival of the movers and time constraints, it was basically an ambush. You could either pay the inflated costs or start looking for a different mover at the last minute. We didn't have much of an option. After deciding to bite the bullet and move forward, the truck arrived a few days later. In the original contract and which was reiterated verbally numerous times, this was a door to door service. The movers in NC were now demanding an additional $350 to move the stuff into the apartment. We obviously refused since the abuse had become overwhelming. They left our stuff in the hallway. Never in my life have I felt so violated and disrespected by a company. On every possible level they disappointed.
Gabriel
"Got myself into a sticky situation and…"
Got myself into a sticky situation and united pro van lines showed up and bailed me out smooth experience from start to finish highly recommend
JR
"Great Help!"
Had to get a quick, emergency move completed right around the holidays. With the holidays around - made it hard to find a group to move me in the time I needed. I was lucky to get on the phone with Tony and he was able to get the info he needed from me and price out the move. Although the pricing was more than I wanted to spend initially- Tony made things very clear and understanding for me as I dont move alot. The pickup went fairly smooth (only because they were about 45 minutes behind schedule, but with it being the day after christmas thats okay with me). The crew got my items swiftly up to Virginia quickly and most importantly- in one piece! Quite a different experience than I have had with movers in the past. Thanks again Tony and the United Pro Van Lines team!
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