"Was able to get the Nordlux Canto…"

Was able to get the Nordlux Canto lights at an extremely competitive price.
Excellent service; goods package well and competitively priced.👏🏻👏🏻👏🏻
Good communication and lights delivered promptly and at the suggested time. They are now installed and looking great.

"I made a mistake on the order and I…"

I made a mistake on the order and I write a mail to the customer service. They deleted the order and they remboursed me in 3 days. People were really friendly. Selection of products is great.

"R/S electrical May 2024"

My experience with them is good, delivery is good, the products work, the website is decent without loads of pop ups.

"I should have read recent reviews before purchasing "

I ordered all new sockets and switches for my downstairs from RS electrical supplies, however when the items arrived they looked nothing like they did in the images online, and I had opened one item out of the large order to properly see this as the delivery had not been prompt so I really didn’t want to have to return them but the item received was really awful (looked and felt too cheap to use) and so I eventually found the process online for returning items and sent these back at my own cost of £8. They didn’t refund for the one item that had been opened and their customer service has been abysmal. I advised I would be leaving feedback to reflect my experience (still giving them the chance to rectify the situation) and they said they didn’t appreciate the intent to leave feedback - sorry but that is how world works when you are providing a service to customers and I am always more than happy to leave positive feedback when I have a good experience - this unfortunately was not one (check my other reviews - this is my first time leaving a bad review I usually only review when I have experienced great service). My advice would be to avoid and go elsewhere as it’s not like they are the only stockists of their products with the best policies or service, far from it.

"Some of the poorest customer service I…"

Some of the poorest customer service I have ever received. Failed to let me know an item was out of stock for days and when I called to find out why our order had not arrived was told it was because 2 switches from a huge order were not available til December and so they hadn't sent any of it, or let me know about the missing items!! They then finally emailed to say the switches weren't available and asked if I wanted to keep them on order or not - I said cancel and refund please at which point they cancelled the entire order!! I had expressly asked on the phone for it to be sent next day delivery as the electricians had already had to delay a day because it hadn't arrived when I first ordered. This has cost us hundreds of pounds and a lot of issues with our electricians and builder. Order elsewhere if you can. Absolutely no apology or compensation offered by RS.

"Order my stuff Tuesday 28th in the…"

Order my stuff Tuesday 28th in the morning phoned up the same day to check when stuff be shipped woman told me that my material is already send. Phoned again on Friday the same woman said the same story. Monday morning spoke with different person to find out that my stuff is no send yet.

"One star too many"

One star too many. Ordered parts on Wednesday, order confirmed on Wednesday
Waited until Monday and gave them a call to chase up order and got treated with an obnoxious rude woman who then informed me they didn’t have all of the order at all and were waiting for items to arrive. All without even letting me know! Well done guys! good customer service and being rude as a nice side order. USE A COMPANY THAT IS ACTUALLY COMPETENT,

"Would 💯 recommend RS Electrical…"

Would 💯 recommend RS Electrical Supplies. Great value and very fast delivery and good quality products. Ordered all my electrical supplies for our new extension from here.

"Reasonable price and high quality !!"

Reasonable price and high quality !!!

First grade customer service team.

"Fast service good quality"

Recently redone my appartment and ordered all switches and electrical outlets from here.

Fast service (items typically arrive next day) and good price!