"You have sold my tickets at great…"

You have sold my tickets at great resell prices and saving me the hassle of doing the leg work.

"Great company"

It has delivered on selling tickets every single time-and always returns any email requests or questions promptly.

"Good"

Very good website

"Terrific customer service"

Terrific customer service. Real people, not robots. So much easier than trying to post my tickets individually. I actually make more money using TiqAssist than I did posting them myself. Even with the extra fees.

"25% fee. Please"

I get the fact that you have to charge a fee on top of the other platforms but it wasn't that clear when signing up. The commission transparency isn't good enough and could be better. I think the service could be great and serves a need as the event gets closer but please keep improving communications so casual sellers can make good decisions.

"Lifelong fan!"

Easy to use. Gets me the best price for my tickets. Sure the fee is higher than if you post online yourself, but the fact is this gets offset by the tickets always selling for a higher price than you’d get on your own given their technology. Absolute no brainer.

"Watch your tickets closely!"

They do great at selling your tickets!! But there is a catch!
This is my second year dealing with them for my NFL tickets. They do great at selling your tickets. Like really great - but at what cost?

The fees are high - like really high. They sell your tickets because they are selling them cheaper than other sites.
I did a comparison and they will sell your tickets $5-10 cheaper than what is being offered in that section, but by the time they take their fees - you’ve made less than what you paid for them.
They use Ticketmaster as a base which is crazy because as a season holder - Ticketmaster is our resale site with lower fees.
As a season ticket holder. I do not want to sell my tickets cheaper than what I paid for them. I would rather go to the game.

So Pros - they sell your tickets

Cons - they sell them dollars cheaper than market value and marketplace value. So of course a consumer is going to see the same ticket for $5 cheaper and go with that option.
The fees you pay are not worth it.

Last year I made no profit. Literally what I sold them at is what I paid for them.
This year started off wrong because they sold a game cheaper than what was available when I listed them.
Meaning I listed them at $150 per ticket, they sold them for $72 - which is why I say watch your tickets closely!

You’ll list them thinking you’re going to get one price to have them sell at a lower price.
Seller beware

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Update the company called me and we talked about my dissatisfaction, and they took my concerns as feedback. They did sale my tickets and I do still have a few games listed with them but will be trying to sell them on my own. I know others have mentioned the hassle, but I need to see for myself.
So, they do seem like a legit company willing to improve.
Their commission is still high!

"Watch for the scam/fraud"

Watch for the scam/fraud : it requires login/password to your seatgeek account to sell ticket. Once you provided login credentials, they can log into your account and steal your ticket any time.

"Mandi took the time to discuss all of…"

Mandi took the time to discuss all of my concerns and explain how pricing is determined.

"I have been working with Mandi from TiqAssist…"

I have been working with TiqAssist since last season and they have been awesome. I am really big on communication and they are always prompt and I can reach them via email or via text message! It's super convenient. Also, they were upfront in telling me that they do not cater to luxury tickets completely yet so they cannot guarantee the sales but so far all every time I list, I've sold them. I'm happy so far!