"Montana West has quality products"

Montana West has quality products! I have been happily surprised with every Mystery Box that I have received!

"Was happy with my mystery boxes"

Was happy with my mystery boxes. Was great value for the price. Shipping took longer then expected

"Love my new bag"

My purse arrived in a timely fashion and was wrapped SO well. Love Montana West products!

"Absolutely Amazing product!!!"

I received a mystery gift from Montana West, I bought a cross body bag at Christmas and was totally pleased I then sent for the mystery box. Received the bag in a week!!! It is absolutely darling couldn't be happier! Thank you, the product is comparable to Coach!

"Over$90.00 in product"

Over$90.00 in product? A pair of earrings I wouldn’t wear never. A wrangler bag with Wrangler written in big letters! Over $90.00?? Not even close! $35.00 bag, &10 earrings!

"Really disappointed"

Really disappointed with the "Mystery Bag" I received. It's a Wrangler bag with an Aztec design. No thank you. I paid $27 and found it on Ebay for $20. I'll order what I want next time from Ebay or Amazon.

"I was very disappointed"

I was very disappointed. I am pretty sure I ordered 3 bags and I only received one and a wristlet and two pairs of earrings. The wristlet was a shiny, gaudy snakeskin and the small purse was not attractive either, very cheap. the backs of the earrings were too big for the post and kept falling out as I got ready for work. I just took them out. I see all these advertisements for these gorgeous purses they have, I definitely did not get one and will not waste my money again.

"great experience"

I initially left a less-than-satisfactory review of my experience with the mystery box… although I do admire Montana West, the mystery box is not something I would try again.

However, customer service has been prompt, communicative, and was quick to offer a resolution. I’m still a customer and look forward to new product launches.
10/10 for ensuring customer satisfaction is primary.

"Not what I expected"

Not what I expected, an envelope instead of a box. The items were disappointing, a little girls fringed pink purse and earrings so heavy you wouldn't be able to wear. Sorry I made this mistake. I'm 84 years old, this stuff was not for me!

"I bought a mister box for 20 bucks"

I bought a mister box for 20 bucks. I got the Best hand bag ever. I was sad at first,but then I opened it up ,it was so me. Tow tone pink. I was nerves at first but don't hesitate. I going back to get another one.