Safe Hands Funeral Plans

Public & Local Services
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174 reviews
Overall Rating
Customer Reviews about

Safe Hands Funeral Plans

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Carol Pilkington

5.00/5.00

"Very helpful and explained things to me…"

Very helpful and explained things to me so I understood, would recomend them

19/08/2021

Susanne Taggart

5.00/5.00

"Highly recommended"

Safe Hands provides great customer service, efficient communication and a really easy way to organise your funeral plan. With lots of support to help get what's right for you.

19/08/2021

Mr. Robert Halford

5.00/5.00

"Great customer support very helpful…"

Great customer support very helpful professional and friendly.

19/08/2021

G Allen

5.00/5.00

"best way to plan your funeral(easy)"

best way to plan your funeral(easy)

18/08/2021

CRAIG ALLAN MOORE

5.00/5.00

"Great service from the start"

Great service from the start. Everything explained no confusing jargon

18/08/2021

Sandra Hancock

5.00/5.00

"Very pleasant and explained every detail"

Very pleasant and explained every detail

17/08/2021

Samantha Shaw

5.00/5.00

"Peace of mind that it’s sorted"

The funeral plan was very easy to purchase made easier by Debbie that sold it to me. It was something I had thought of for a while but chatting openly about it with Debbie made it more lighthearted. Buy your funeral at today’s prices

17/08/2021

Mr DERRICK BAILEY

4.00/5.00

"We had a few problems to start with…"

We had a few problems to start with about ref numbers of plan which was quickly sorted by Safehands

The funeral Directors Ryan and Foy were fantastic very very professional and would give them 5 stars+

14/08/2021

shona Stamper

5.00/5.00

"Excellent service,superb customer…"

Excellent service,superb customer service,making these difficult times much easier. Thank you so much for all your kindness. Shona Stamper

10/08/2021

sandra PROCTER

1.00/5.00

"Terrible company"

Terrible company. The finance department are useless. Complained about the service I received and all I got back was a series of further mistakes.
I cancelled the policy due to finding another company and had to pay £395 for the privilege of being stressed, having to make numerous phone calls and emails. Messages from the ‘director’ were pathetic. He didn’t even check which policy I had and when I had taken it out and I had to argue with him for which he ‘eventually’ apologised. The sign of a good company recognised their mistakes and accepts liability immediately and doesn’t argue. This company just takes your money and charges you for the privilege. I am sure that they will try and make excuses for their poor service but that’s all they are ..... excuses. Customers should not have to point out their mistakes. Some of the email replies actually showed that they didn’t read or check anything . Terrible company ...Use at your peril

21/05/2021
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