Zoolz

Business Services
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986 reviews
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Customer Reviews about

Zoolz

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John

1.00/5.00

"All my backup disappeared"

All my backup disappeared - Lost all my data. Waste of money - Won't recommend at all

26/06/2021

Ralph

1.00/5.00

"My fully paid "Lifetime" account disappeared!"

My fully paid "Lifetime" account disappeared and support never responded to requests.

25/06/2021

Didi

1.00/5.00

"Why is a star required to post a SCAM…"

Why is a star required to post a SCAM warning?
How trustworthy is this “trust” site when it doesn’t alert the user of the high probability that they will be scammed???
They’ve clearly been running this same scam for years and no effort have been made to shut it down!
I did the deep dive to see where the absurd 30+% positive review rating came from.
Those years old “positive reviews” are 97% “invited” and the few others are verifiable junk “reviews”. Copy/paste, groups of reviews and responses all on the same few days, etc.
Seems like TrustPilot itself is probably just an email harvesting scam. Sure looks suspect…

24/06/2021

Dimo

1.00/5.00

"ZOOLZ IS A SCAM COMPANY"

Scam company. My account was terminated and deleted without notice after I paid for a so-called "lifetime subscription." Spend your money elsewhere and find another cloud storage provider. This is not a trustworthy company. I am thinking about taking legal action against them.

02/06/2021

Rad Moh

1.00/5.00

"Scammed into getting membership on the…"

Scammed into getting membership on the promise of a lifetime subscription. Then 5 years down the line, with a 30 days notice the so call lifetime subscription was terminated without a refund!! This company is unreliable in their business practice.

01/06/2021

Philippe

1.00/5.00

"Zoolz et Génie9 !! Bande de voyous !!"

2 contrats avec "accès à vie" supprimés sans aucun dédommagement.
Zoolz et logiciels Génie9 vous n’êtes que des voyous !!
Vive Acronis !!!

31/05/2021

Paulo Feitoza

1.00/5.00

"I can't access my lifetime account"

I can't access my lifetime account. I lost my files. They sent an email saying they would withdraw this type of account and gave 30 days to download my data. During this time, the service was very slow, and I simply couldn't download anything. Stay away.

31/05/2021

Ali me

1.00/5.00

"my account removed and i loss sensitive data"

i have 1+1 TB plan from zoolz
i save sensitive information and data in zoolz Drive but my account removed without any problems . i send email to support but not recive any answer .
not provide service from this site

27/05/2021

Jonathan Garcia

1.00/5.00

"I lost all my files"

I LOST EVERYTHING. I signed up for their lifetime subscription and out of nowhere before I can even back up anything they delete all my files. All my memories gone... Their customer service didn't help at all. Lesson learned, back up everything on another drive not just on a cloud service.

04/05/2021

Vincent WW

1.00/5.00

"Zoolz terminates "lifetime" service without notice or refund"

Disappointed with Zoolz. Got taken in by a BitsDiJour ad saying I could get a lifetime 2TB file saving subscription for $59.99. Paid my money on 31st May 2019. Now when I try to access the account, messages say that my account does not exist. Wrote the company and their excuse is that all of my backup files were deleted on or before 30th September 2020 when the "lifetime" subscription was cancelled without any explanation as to why. My requests for a refund haven't been answered so I have paid $59.99 for a service that I cannot get whose "lifetime" turned out to be 16 months. Don't ever want to see the name Zoolz again in life. Would not touch them or their products with a ten foot pole. Gave them 1 star but would have given them no stars if it was possible.

28/04/2021
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