"it works well"

it works well, what more could you want? delivery was a hassle but worked out in the end

"Will not address my issue (EDIT: Issue has been addressed and corrected)"

EDIT: I have changed my review to reflect BenQ support reaching out to me (thanks to review posted here) and providing the requested feature information.

I ordered a monitor (BL2711u). I like the monitor and it is in great shape. However, there is one feature I can't seem to get to function. After posting questions on Amazon, and emailing BenQ Support directly on Aug 15, 2017 (Case ID 89753), Sean from BenQ sent me an RMA Request form on Aug 17, 2017, but did not provide me with any information regarding my specific issue.

The issue I'm having is I can't get the Eye Protect feature to work. This is the feature that adjusts the monitor's backlight automatically based on the room's brightness levels. All I need to know is either how to turn it ON or is it a broken feature.

"Benq is Always there to Help"

Ordered a refurb HT2050 and ended up sending it back after it arrived DOA with a lamp light on. Mistakenly ordered another at the suggestion of someone there but I don't think either of us knew how quick the rma process was. I got my replacement super quick and sent the other one back that I ordered. Customer service was very helpful on the situation. Love the projector with my grey screen. Quiet and sharp picture.

"Great Looking monitor and Unbeatable …"

Great Looking monitor and Unbeatable price.

"I was a bit disappointed because I got …"

I was a bit disappointed because I got a call a couple of days after I ordered my monitor telling me they didn't have it in stock. They did offer me an alternative that was delivered in a timely manner and has functioned flawlessly.

"the product by BENQ is great"

the product by BENQ is great, while the shipping partner BENQ choose is terrible...FedEx spent 10 days to get it delivered..

"The picture quality on this monitor is …"

The picture quality on this monitor is exceptional. I did start noticing my computer acting up though, it might just be coincidental but it now freezes.

"Very happy with refurb monitor"

Purchased a refurb BenQ BL2711U and am very pleased with the quality of the monitor (like new and just terrific) and the whole order process with benqdirect.com.

"Top Notch Customer Service"

Ben q direct customer service is top notch. I want to express that first. I've waited a couple months to give a review so I knew that my product review would have some use before making any claims. I bought an refurb HT2050 and am completely satisfied, like brand new. its my first projector but it has really exceeded my expectations, Joe G helped me over the phone and I wish I could say without being cheesy, this was superior customer service, very helpful, informative, and covered important info such as return policy and warranty, I dont want to sound like a jerk but, I really like customer service thats in the US. I would definitely recommend this company. Thanks again Joe!

"Benq monitor"

My Screen arrived earlier than expected and in perfect condition couldn't ask for anything more!