"Trash"

Even in germany this is complete trash, dont buy it!!!

"DO NOT BUY - does not last compared to other brands"

DO NOT BUY - KNOWN ISSUE - will work great for a few months or even a few years per the feedback on the internet. At least that is what happened to mine or maybe I'm just the lucky one...

Purchased a Zowie gaming monitor back in Oct 2019. Great for gaming high refresh rate. Scroll forward 4 years and monitor is bad. (Horizontal lines run through it). Hopped on web and found that I am not only one with this issue - many more complaining on net as well...

I have an ASUS, Acer, Dell and three other monitors and even ancient monochrome and they all still work fine. I use the ASUS and Acer for my actual work (spreadsheets and such, not gaming). The newest monitor, ASUS is over a decade old.

For the price I paid for the Zowie, I expected more reliability, especially since the issue appears to be affecting a good percentage of your monitors (Google net for "Benq monitor lines". And "NO" not a "Driver" issue as you and your Techs like to toss out there. (and "NO", turning it off then back on does not work either.) Your techs ruled out driver issues after awhile of trouble shooting as well.

"Avoid Them"

By far, it has terrible service. If you buy anything that requires a license to purchase from them. When it comes from them do expect it to renew with ease. They will sell you overpriced tech to then not provide any support afterwards. Do not buy from BenQ. There are other alternatives

"£700 monitor broken benQ sent a smashed muddy replacement I had to refuse!!"

Purchased a £700 ultra wide monitor it broke down while still under warranty but because it was the second time it had to be replaced they said the warranty goes from the original perches date but because I'd had so many problems they would do a one off warranty!

I thought great thank you I was so excited as I'm semidisabled with mental health problems and dealing this sort of thing can be a real struggle for me..The exchange arrived in a tiny box it had been completely taken apart, it had no bolts, not covers to hide bolts, no PSU, it was really dirty like muddy dirty and the screen was smashed so bad it could never have happened on one delivery..

Even the DHL diver was shocked he told me to refuse the delivery on the grounds it's not been boxed right and was clearly E WASTE and not a referbishesd monitor I was promised by benQ!! I'm left shaking because it was a one off warranty so they can just say we tried sorry but I can't afford to spend £700 on a monitor that breaks down twice in under 2years, I wish you upload pictures because this monitor was out of a top for sure and there's is no hiding that fact..

I informed benQ of my disabilities and they where really understanding and my monitor has just sat on my desk it's in immaculate condition Vs this dogs dinner they tried to exchange it for really really disappointed, the delivery driver was really really nice though and broke DHL rules to let me open the box because he could tell something was badly wrong and that I needed help..

What was really annoying was benQ insisted I found an appropriate box to the point I had to spend £30 buying a huge box + packing for a monitor this size and then they send out this broken junk in a box 10x to small with no packing it's really really shocking still can't get over it left me shaken..

"Worst Projectors On The Market"

Bought three projectors over the past 2 years. I spend $900 on the first one....$1200 on the second and $1700 on the third. They keep getting white stars on the screen after a few months of working. These projectors are garbage!!

"I really despise these kind of…"

I really despise these kind of companies. Website set up to look like they are sold from the UK. Place an order and then find buried in the website they are from Holland and a German company. Due to brexit i prefer UK firms and would not have ordered without this misleading information.

Turned up late due to shipping delays (suprise, suprise)

Ordered a GS50 at a cost of £699. Product couldnt play a consistent picture, buffered, stuttered and stalled every 30 seconds.

Now going through a painful return process where Benq dont trust you and want videos showing the issue.

Really dont like this kind of behaviour or morals and wont use again

"ScreenBar Halo"

Speedy delivery, careful packaging with clear instructions and a brilliant product.

Very impressed with my ScreenBar Halo, and the look and quality is superior to anything else on the market.

"I got the worse experience"

I got the worse experience. I sent a projector for repair and it took them 40 days to send it back, in fact they sent me a survey asking me how they are doing before they fix my projector. When I asked to escalate the issue, the person I talked to resisted giving me any contact person and at the end he told me his supervisor will call me, and I knew from the tone of his voice that no one is going to call; that is exactly what happened. I won't recommend it to anyone and I will make sure that our colleges's managers know about that.

"Failure after 2 days"

Speakers stopped working after 2 days. The support form of the Benq website in the country I bought it in doesn't work. I was forced to use the support form of Benq in two other continents. Still waiting - no progress. Appalling standards for a global company. Update - waited about 6 weeks for repair. Received it an hour before I left. Didn't even get time to test it.

Good news. I've used it for the last 2 months and it's worked. Bad news - the sound has stopped working again. Exactly the same problem. 1 star for this company is too generous.

"Brilliant product at an amazing price…"

Brilliant product at an amazing price and delivered the next day. I would personally recommend their products