BenQ Direct USA

Electronics & Technology
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769 reviews
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Customer Reviews about

BenQ Direct USA

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Qinglong Meng

5.00/5.00

"As described."

As described.

24/01/2019

Danielle

1.00/5.00

"I wish I could give this place 0 stars"

I wish I could give this place 0 stars. This was one of the worst companies I have ever dealt with. So on 12/8 I ordered a monitor for my son for Christmas. It said it was ship in 2-3 days. Over a week later I saw it had not shipped yet and called the company. They informed me that it was on backorder until mid January. I received no notification of this, no email or anything. I was basically told "a lot of people were affected by this I don't know what to tell you". So Christmas came and my son was disappointed as you would expect because this was the only thing he really wanted. He found the monitor somewhere else and wanted to cancel with this company. I called in on 12/27 to cancel, was told I would get a refund in a week. A week passes, I get an email that the monitor shipped. I called and asked what was going on. I got another well it shipped and there is nothing we can do about it so you will just have to send it back when it arrives. So monitor comes, I ship it back, expecting a refund to come. Nope, still sitting here today 1/24 with no refund. I have called to ask what is going on and been hung up on, yelled at, talked over, and no answer to when I am going to get my refund. This company is a fraud and has the WORST customer service I have seen. Do you business somewhere else.

24/01/2019

Michael Harman

5.00/5.00

"Service was great."

Service was great.

14/01/2019

Angelino Almeida

4.00/5.00

"Product was delivered as advertised"

Product was delivered as advertised. Let you know later how it performs over time.

04/01/2019

Tom M

1.00/5.00

"They'll wait 2 months then cancel your order"

They waited 2 months to tell me my product wouldn't ship. I missed out on a bunch of other deals and then they canceled my order. I highly recommend not using them if you actually want to use a product.

03/01/2019

HariprasadKarnati

3.00/5.00

"I have a dead pixel on my BenQ that…"

I have a dead pixel on my BenQ that will not go away. While i am happy with the projector, this one pixel has been a eye sore.

03/01/2019

Dottie Stewart

5.00/5.00

"Awesome!"

The BenQ team was very responsive and helpful! Product was perfect and exactly what we expected. Thanks to the team for their great support and follow through.

03/01/2019

Steve Curtis

5.00/5.00

"Great value and service"

We received excellent sales support and a lot of product knowledge. We'll definitely come back to BenQ again.

01/01/2019

Daniel

5.00/5.00

"Great prices"

Great prices, great product

31/12/2018

Debra

5.00/5.00

"I ordered a monitor and it came right…"

I ordered a monitor and it came right on time. They were very easy to deal with.

28/12/2018
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