CoinFlip

Money & Insurance
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112 reviews
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CoinFlip

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Andrew Wall

4.00/5.00

"Called to trade on OTC, left with education"

I've been dabbling in crypto for a couple years now. I typically buy on an exchange, but was looking to do a much larger amount and didn't feel comfortable doing that digitally. Found CoinFlip's OTC desk through a Google search and ended up giving them a call. Registration/Onboarding was quick. Their site is pretty clean and straight forward. The real difference was my call with Mike P.!

Mike was an encyclopedia. He was willing to not only get me registered, but help guide me through the setup of a wallet. Luckily, already have one as I'm firm self-custody. We ended up chatting for well over 30 minutes about different assets, market updates, fundamentals of Bitcoin, etc. At the end of it, was registered and got my wire in. I paid a touch more than the exchange, but the service was simply unmatched. Can't call Coinbase and get this service.

Only rating them 4 out of 5 because I really wish they had Solana and also some better self-directed options, but sounds like they might have a platform coming soon. Regardless, they'll be getting a lot more business from me.

15/08/2024

Patrick Joyner

1.00/5.00

"I brought usdt lt said 2 mins to send…"

I brought usdt lt said 2 mins to send two my wallet, I send it now it says 5 mins to 30 mins maybe a couple of hours. 45 mins later nothing

07/08/2024

Blair Nelson

1.00/5.00

"They always have charged high fees"

They always have charged high fees, but recently I went to send the max allowed in my wallet, which at the time said $46.81. Only $12.70 was sent to my recipient. They charged a $34 network fee. I’m hoping they reimburse me plus more.

09/06/2024

Townsend

1.00/5.00

"Please Take this as a warning"

Please Take this as a warning
Please Take this as a warning and do not give this company your money. Log in to see my balance Gone and trades placed that I DID NOT take. have everything in journal and screenshots to prove any trades I have taken. 100% scam

29/05/2024

Lisa Hecht

5.00/5.00

"Hesitate user put at rest"

I was hesitant about using the ATM and called customer service, I got Gino's, so helpful, answered all my questions about the percentage rates,and went beyond what I asked and sent me links the the address that I had ask about, you don't get good customer service like that anymore, I was very impressed!

19/05/2024

Annie olson

5.00/5.00

"Dave ."

Dave .. Customer Service Rep.. Outstanding he was very " informative Help with All y questions

04/10/2023

AC MAN The AC MAN

2.00/5.00

"They banned my account and wouldn't say…"

They banned my account and wouldn't say why..Used them for two years,controlled shill for the government!!!

21/07/2023

billy lou

1.00/5.00

"Coin flip launches Olliv"

Coin flip launches Olliv, all the 5 star reviews are fake, after purchasing crypto, they are stuck in the wallet, unable to make any type of transactions. Support doesn’t do anything, it’s been 2 weeks now no reply from support. Beware of this

27/05/2023

Debbie Schmitz

1.00/5.00

"Do you not use this company!!!!!!!!!!!"

What a horrible experience I was trying to send bitcoin to a friend. I was having trouble with the machine so I called their customer service. They were rude unhelpful. And now they banned me from using their machines. I couldn’t believe that they would do this. It’s none of their business why I was sending the Bitcoin. I answered all the questions and the guy on the other end said he couldn’t help me. I asked for a supervisor and he was worse. Do not use these machines. There are plenty websites that you can use.

07/03/2023

Teresa mccurry

1.00/5.00

"Coinflip uses simplex"

Coinflip uses simplex, to process payments, not good

07/02/2023
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