"I sent PatPat a baby shower invitation…"

I sent PatPat a baby shower invitation via email and they responded within 24 hours and gifted me a $15 gift card which was very much appreciated I was able to my son something with their gift and something a little extra on the side. This is such an amazing company and I found that this is my new favorite place to buy baby clothes at such a good price thank you so much ☺️❤️

"Hi it was good experience but i have…"

Hi it was good experience but i have sent lot of messges for collabs but no one answering. When you guys need for collab than you answer otherwise no one cares. Please be kind thanks

"HIGHLY RECOMMENDED"

I recently purchased a product from PatPat, and I am extremely satisfied with both the item and the service. The quality exceeded my expectations, and it arrived exactly as described. The sizing was perfect, and the materials feel soft and durable. I also want to give a huge thank you to Catherine from customer service. She was so helpful in assisting me with my order inquiries, providing quick and friendly responses that made my shopping experience seamless. I truly appreciate her excellent support, and I will definitely be shopping again at PatPat in the future.

"Buyer beware!!"

FYI -
1) Building an account with this company’s website is tough. I’ve tried several times only to get to their ‘verification’ process and from there it never completes.

2) Bought several items from a 2024 Black Friday promo sale in early November. Gave the gift to my granddaughter on Christmas Day. The items did not fit. Tried to return on Dec 28,2024 only to have my order number (which I had to be look up on PayPal b/c I could not complete building an account -see #1) “unable to be found” on the return portion of this website. Finally wrote an email with a picture of the PayPal receipt directly to the company and they responded.

Don’t make the same mistake I made. Understand that unlike Amazon, Target, Walmart and other reasonable retailers, the holiday return policy for PatPat is NOT 30 days from December 25. The holiday return policy for holiday promotions is STILL only 30 days from purchase.

Conclusion: Although bought during a 2024 Black Friday promo items were rejected for a return. They exceeded the 30 day return policy. In order for me to meet the return deadline, Christmas Day would need to have been on December 3.

"The customer service agent I worked with was wonderful!! So helpful and patient. "

The customer service agent I worked with

"Great service "

I really liked Prompt response and grievance redressal and clarity in communication.

"I recently ordered matching clothes for a pajama themed family gathering"

I recently ordered matching clothes for my family, and I couldn't be happier with my purchase! The products are amazing—the quality is top-notch, and the sizes fit perfectly for everyone. The material is simply gorgeous; it feels soft against the skin and has a lovely finish that makes us all look fantastic.

The selection available made it easy to choose styles that everyone loved, and the colors are vibrant and true to what was shown on the website. We wore them for a family gathering during holidays, and the compliments just kept coming!

Overall, I highly recommend this website for anyone looking to add some fun, stylish matching outfits to their family's wardrobe. I will definitely be back for more!

"The quality of the product was not that…"

The quality of the product was not that good as expected.

"Great experience."

Great experience.. fast response! Exceeded my expectations!

"Best pjs ever!!"

I purchase matching Xmas pjs for my 16 grandkids every year. I purchased from Pat Pat for the first time this year; and couldn’t have been happier! Great quality, proper sizing, comfortable, and a great price.