"PatPat is amazing,It makes the hustle…"

PatPat is amazing,It makes the hustle and bustles of Holidays easy. It is a one stop shop that can cater your shopping smoothly.
A highly recommended shop online!

"I just placed an order"

I got the chance to check your products through the gift that I received from a friend and I so much like the quality so I decided to place an order on your site. I love that the ordering process is smooth and easy. I received immediate confirmation of my purchase. I also get to track the package and it is now being shipped which is faster than I expected. I also contacted your customer service via chat because I have inquiry with one of the items and I appreciate the professionalism and speedy response of the representative who assisted me. I am excited to receive the items as it will be received soon.

"Everything I ordered came fast"

Everything I ordered came fast. Adorable pajamas.
Christmas will be so much fun, the family in p.j.s.

"Great items"

Great items! Great Customer Service!

"UPDATE 28/12/2024 I have received 2 out of my 3 orders…"

UPDATE on my initial review


I have still not received the 3rd order and to be frank, I don’t think I will ever receive it, I strongly believe it is lost/missing. Till date, the tracking information on the EVRI website shows status as "We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and we'll let you know once it's out for delivery".

The above meant that my family didn’t end up doing the matching pyjamas and taking photos for Christmas, which I was really sad about. However, I must say that my anger and frustration lies with EVRI the delivery company rather than PatPat as they did ship out the order on time but when it arrived in the UK, the company they outsourced, failed to fulfil their end of the bargain.


Irrespective of the fact that I didn’t receive my order and it was disappointing, I must say that I am impressed with PatPat customer service. The reason being is because since I posted my initial review on 20/12/2024 they have been communicating with me every day via email up until today - that is really impressive from a customer point of view. The estimated delivery for my 3rd order was between 18/12/2024 - 24/12/2024 and on 25/12/2024, PatPat emailed to say that as there has been delay with the shipment, they will issue me with a full refund for the order + issue me a 50% discount code for my next purchase valid for a year. They also said that if I do eventually receive the parcel, I can keep it as a gesture of goodwill.

I would have preferred to receive my parcel on time but I am pleased with how quickly and frequent the PatPat team communicated with me, and given the circumstances, I am satisfied with their resolution - I have edited my review to 3 stars.

**Initial Review 20/12/2024***

I have received 2 out of my 3 orders for my family christmas pyjamas, which I ordered on 08/12/2024. The first two orders arrived okay and on time (16/12/2024 & 18/12/2024), however the 3rd order has been delayed. The tracking information shows the below and this was last updated on 16/12/2024.
"We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and we'll let you know once it's out for delivery".

It has been three days now but still nothing and no update. I'm traveling on Monday 23/12/2024 (evening) so I am getting really concerned now as I need that order before I travel. This order is matching pyjamas for my family and it will be heart breaking if the order does not come in time.

This is my order number - 23643745. Please can someone take a look into this for me? Also, I am willing to update my review if I receive my delayed order before 23/12/2024.

Please, please, please can someone get back to me

"My order was returned to your warehouse…"

My order was returned to your warehouse due to the Canadian postal strike. I requested a refund as they were Christmas presents. I was kept informed of what was happening and had the money refunded in a timely manner. It was much appreciated. Keep up the good work.

"The dress I purchased is great"

The dress I purchased is great! The fabric is super soft, my daughter loves wearing it!

The customer service is awesome in providing us ETA of our little outfit.

I recommend this platform and I will definitely order again!

"I finally recieved my order 🙌🏻🙌🏻…"

I finally recieved my order 🙌🏻🙌🏻 Getting them was super frustrating to me but I must say their customer service was very helpful and accommodating . Pajamas are super cute and I appreciate their help. My grandson will be so happy we all have our matching pjs for Christmas . The only reason for 4 stars instead of 5 is the length of time it took to get them .

"I love the items"

I love the items. The materials and designs are superb. My kids love their clothes. PatPat is my go-to shop for my kids events and occasions. The pajama sets and family sets turned out nice in our family photos. I am excited to wear the new pajama sets we received for the holidays.

"I’ve been shopping with PatPat for over…"

I’ve been shopping with PatPat for over a year now, and I can confidently say it’s one of my favorite online stores for family clothing! I first stumbled upon PatPat while searching for affordable matching outfits for my family’s holiday photos last year. I was hesitant at first because shopping online for clothes can be a hit or miss, especially when it comes to sizing and quality. However, PatPat completely exceeded my expectations!

The first set I ordered was a matching pajama set for my husband, kids, and me. The designs were festive and adorable, and the pajamas fit perfectly, true to size. I was so impressed with the softness of the fabric—lightweight yet cozy, which is perfect for lounging around during the holidays. Even after several washes, the colors stayed vibrant, and the material didn’t lose its shape or comfort. My kids loved wearing their “matching jammies,” and our family photos turned out so cute that I still get compliments on them!

Since then, I’ve ordered several other pieces, including everyday clothes for my children and a couple of matching outfits for special occasions. The clothes are always stylish, unique, and affordable, which is perfect for growing kids who need new outfits often. I’ve found the quality to be consistently reliable, and it’s so nice to receive items that look just as good in person as they do online.

What also stood out to me was PatPat’s customer service. On one occasion, I accidentally ordered the wrong size for my toddler. I contacted their live chat support, and the representative was incredibly helpful and friendly. They guided me through the exchange process, which was quick and hassle-free. I had the correct size in my hands in no time!

Overall, PatPat has become my go-to store for stylish and budget-friendly family clothing. Their products are great, their service is excellent, and the shopping experience has always been smooth. I’ve already recommended PatPat to several friends and family members, and I’ll continue to shop here for many years to come!