"Better than I was even hoping for!"

Diamonds on Web was a top notch experience. They're prices can't be beat, and the product was even better than I could have hoped for. I have to admit I was skeptical of getting an engagement ring online, but it has turned out to be a great decision. The ring looks amazing and my fiance could not be happier with it.

"Fantastic diamond and easy people to work with!"

Mine was a substantial purchase so I was more critical of what I wanted.

This is a great company to deal with. Honest and honorable. They do not try to oversell a diamond to you, plus if they don't have the diamond you want, they will find it for you. Reasonable prices and service that is impeccable. They will be the first place I check with when I need the next one.

"An online company you can trust!"

My husband and I have been thrilled with our purchases from you! The product quality is fantastic, and the customer service was above and beyond! We highly recommend you all the time to friends and family. Thanks for everything!

"I couldn't be more satisfied!"

DOW was definetley the right choice. After doing a ton of research and shopping around, DOW had the best prices and selections. I was able to design my own ring to my liking. It turned out beautiful. I worked with Layla who was great. After my order had been placed she called me everyday to let me know the status of my ring until it was delivered. I was hesitant in the beginning to send that much money to company I had not personally met but I am glad I did. Thank you DOW!!

"Excellent service and product"

Excellent service and product

"Truly Fantastic Experience"

The owner personally inspects each diamond purchased. Not sure I would be happy with the original purchase he called to discuss it with me. He found me the perfect diamond at a super price. Great experience and I will definitely be a return customer and refer friends.

"Great customer service, great price on great stone, appraised $1000 above!!!"

So first I had some issues with my credit card - MY issues entirely. I moved recently and, ordinarily, retailers will let a billing and shipping address be different. For such a large order, of course, DoW held up my order until I fixed the CC. Great for my security and great customer service - you call the phone and a real person immediately answers (really!!!!).

The diamond came in a couple days - some stones are overnight if they have them in San Fran, but the stone I wanted was from overseas. Still, it was like 3 days. Excellent.

The stone itself was gorgeous - exceeded my expectations even though I knew what all the numbers meant - and I went and had it appraised by a friend just for kicks and he appraised it $1100 above what I paid. He based his appraisal on looking at the stone, noting color and inclusions under a scope, looking up the GIA number laser'ed onto it and looking up the GIA ratings (which he mostly agreed with). I purposely didn't bring the DoW-supplied GIA paperwork in order to get a legit evaluation.

I'm Belgian and I have some diamond knowledge distant in my family - I'm far far FAR from a diamond trader or expert, but the guy who eval'ed it for me is a jeweler and trader and family friend.

"Perfect!"

Excellent quality for the price! Can't beat it. Would recommend to anyone searching for diamonds- impeccable quality!

"Custom made platinum rings.... LOVE THEM!!!"

I am very picky when it comes to my rings... very detailed! a little bit of OCD. I already changed my ering and wedding band twice and was still not happy with them. I decided to check online and was looking for a solitaire ering with a matching channel wedding band. I got sooooo stressed out spending hours and hours looking for a particular design that i really liked... i had a hard time deciding which one to choose. So i decided to contact their customer service and started asking some questions... i was able to talk to Layla and Edan (mostly to Edan). He was very patient, helpful, and understanding when i was trying to explain to him what designs i would like my rings to look like; he even told me that if i could not find the ring I wanted on their website, that they could also make custom rings. I was very happy and very excited to tell him what style i desired and how thick i wanted the rings to be. I had to wait 2 weeks for the custom rings, but when my rings arrived, i was very happy. My husband was also happy watching me try on my new rings; he described my rings as "perfect". I am sooo thankful to Edan for all his help. The price cannot be beat too! My rings are my Christmas present and at the same time my 10th wedding anniversary present as well! The only thing i regret is that i wish i had ordered a 6mm or 8mm wide wedding band because i have long fingers and i thought that 4mm would be wide enough. Over all I am very happy with them and I would definitely recommend DOW to anyone.

"Great customer service, Jim really helped me navigate this complex topic."

Great customer service, Jim really helped me navigate this complex topic.