"My first time order"

I received a phone call after placing my order to verify what I was ordering would meet my expectations. This is my first time installing this type of LED lights.

"Avant Electric Inc"

Great product

"Best LED supplier in Washington "

They’re knowledgeable, helpful and experts at designing systems for any LED need. They have cutting edge tech and parts in stock for most project needs.

"Pointed Out A Possible Problem"

When reviewing a order I had placed, Andrew sent me an email pointing out that the size of the power supply I was purchasing was not large enough to power the number of LED sheets I was purchasing. Most companies would just send me my order, but Andrew wanted to make sure that I was getting what I needed. (turns out I already had additional power supplies so was good) This is customer service as it is meant to be.

"Tech support"

The ordinary things that make an experience great for me are the ease of using the website, access to information about the products on the site and quick delivery. Solid Apollo excels at all three, but that isn't particularly uncommon for electronics. What sets Solid Apollo in its own class is its support for these products.
But a video camera from amazon and expect hours of marginal support for how to make it work. Buy a new iphone and expect to drive back to the Apple store to get help, or watch hours of youtube trying to trust who to trust. At Solid, I've hit snags understanding products before and after buying them. I call. I talk to someone in tech, recently Cameron. It's like getting real knowledge over the phone that's applicable. On one occasion I wanted to hack one of their new products to make it work as the older versions I used. They explained how to do that. Who does that? Who cares enough to do that? Yes, maybe a tech at the Apple store. For me that's a two hour drive, an afternoon. Imagine getting the same tech value with a phone call. That's Solid Apollo.

"First LED project"

First LED project, pretty complicated for a beginner.
Had a lot of questions and needed a lot of advice to get through the project.
Many emails sent for info and even phone conversations which work better for me ( phone conversations non-existent today). No complaints with dealing with Apollo LED.
About the only thing I think would be more helpful would be to improve the connections when connecting wires to the LED strip, I seemed to have a lot of trouble with that aspect of the project.

"Would buy from again "

The phone service was extremely helpful and even looked at some 3rd party hardware I planned to connect with some of their products. They were happy to help make recommendations that fit my needs for a large custom photo box. The prices are high but if you want quality lighting, it's going to cost.

The best part about the experience is they provide all the specifications someone would want about the lights they are buying unlike most places that only highlight a few details. I would highlight recommend this company for anyone looking for a custom lighting setup or struggling to find a product to meet their needs.

"Great customer service. "

Great customer service 👏 👌

"Easy to use website I usually like to…"

Easy to use website I usually like to actually speak to a live person but it was so easy.

"Good quality"

Good quality, best customer service
Definitely recommend