"While the shipping process took a…"

While the shipping process took a little time this time, I am in another country and I understand everything is a bit slow right now. This has nothing to do with Kristina's business.

Aside from that, the product - Kennedy by Estetica in Chromert1B - is perfect! And the packaging and thoughtfulness of Kristina to include some little gifts, made my day. Thank you Kristina!

Again, when I have questions about color or style, she always gets back to me. Please know that this is a small business and it may take some time but she does respond. Sometimes I think in today's world, many need everything "right now" and it just isn't feasible in many markets.

Anyway, I highly recommend Kristina Young Hair Additions. The products are always top notch, which is not always the case with online shopping. And her customer service is also worthy of 5 stars.

"customer service lacking but products great"

I loved my topper from the clearance section, was exactly how described and packaged beautifully, however i have been waiting for a refund on the VAT relief since 9th May, i've checked my bank and although i have chased via email and wats app, i have had no responses at all and no refund, can this be rectified ASAP , its the customer service that seems rather lacking unfortunately which is a shame as the videos on You tube are a great asset as is the choice of products on your website

"A quick delivery and packaged very…"

A quick delivery and packaged very nicely. Very happy with the wig. Will definitely use again and highly recommend 😊

"Excellent customer care."

Excellent customer care.
Excellent product
Excellent company

"Yet again I have emailed this company…"

Yet again I have emailed this company regarding my dissatisfaction of my wig purchase, the customer service is terrible! I have asked to return my wig as it is not keeping its original style after washing with the appropriate products. Hopefully I will have some response soon . There is no contact number either for this company which is very frustrating!

"Snel geleverd netjes afgehandeld en…"

Snel geleverd netjes afgehandeld en ingepakt. Weer 2 mooie pruiken erbij. Jammer dat douane kosten zo hoog zijn

"Very prompt service!"

Very prompt service!

"Colour far darker than shown on screen…"

Colour far darker than shown on screen and no ability to return

"Delivery great and very pleased with…"

Delivery great and very pleased with purchase

"Topper not like pic at all absolute…"

Topper not like pic at all absolute waste of money