"Easy to use platform with clear content."

Easy to use platform with clear content.

"Easy to arrange at a competitive price"

Easy to arrange at a competitive price

"Easy to enter the details and find way…"

Easy to enter the details and find way around the website.

"Easy to understand and very quick."

Easy to understand and very quick.

"Value for money"

Value for money

"Don’t trust them with your money"

Waste of money!!!!
Went on holiday in August and been trying to process a claim since. Took 6 weeks to hear back when asked for proof of insurance - surely they have this already??? So sent proof straight away and now been waiting for a further response since 3rd October.

Will be contacting ombudsman.

"Happy with how quick and the good price…"

Happy with how quick and the good price my travel insurance was sorted

"All completed easily"

All completed easily

"Rating the purchase only"

Bearing in mind that I've only just taken out the policy and may never have to find out how effective it is...!!...
After comparing several policies, specifically in view of travelling to the Channel Islands, I found the NOW policies to provide the greatest level of cover. For example:
- "UK" does NOT include Channel Islands, so the policy fully cover travel to CI. Some providers say "UK" includes Channel Islands and then state that several policy sections (including Delay, Abandonment, etc) do not apply to UK holidays!
- Basic cover still includes Personal Accident benefit.
- Abandoning trip Basic cover is £1000, compared to £500 with some other providers' Basic policies.
- It includes Covid-19 cover as standard - at least, I assume that is what is meant by "Coronavirus" which is the term used throughout the policy, even though the common cold is a coronavirus and 'Covid-19' should be the term used if that is what is being referred to?!
- There are lots of additional cover options.

It was very easy to complete the application online, including the medical screening - minimal button clicking. The policy documents were all emailed immediately on payment, and are clear to read, with a separate certificate of insurance.
Hoping I don't have to find out how easy it is to make a claim...

"Great customer service coupled with a…"

Great customer service coupled with a comprehensive policy at a fair price