Now Travel Insurance

Money & Insurance
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836 reviews
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Customer Reviews about

Now Travel Insurance

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Carol Jacques

5.00/5.00

"obtaining a quote"

The steps to obtaining a quote were very easy to follow.

16/11/2022

Angela James

4.00/5.00

"TThe number to ring for a quote was…"

TThe number to ring for a quote was incorrect. When I eventually got through it was excellent.

16/11/2022

Vince

5.00/5.00

"Easy site to navigate and complete even…"

Easy site to navigate and complete even with pre existing medical conditions. Very competitive price

15/11/2022

Stuart Hague

5.00/5.00

"Simplicity"

This is my second year of insuring with NOW. The process was simple, completed in a professional way with no hassle. Thanks

14/11/2022

Davit Shahinyan

1.00/5.00

"AVOID this insurance if you can."

This insurance does everything not to cover your claim. Here is my claim number call me and I can justify every single word I say below CIC/263141
First of all no human touch when handling the claims feels like you are dealing with a computer.
Explained my situation proved 100% that I been treated unfairly by the Polish Government and proved that the documents they been asking me in the airport should not been asked with all the given evidence which they agreed with.
Cutting long story short, even tough I wasn’t able to travel with my family but my wife made a brave decision to travel with 6y old and 1.5year old on her own overnight with connection flight. She checked in passed the security and in the departures lounge she find out that her plain has delayed and she might not be able to catch her connection flight and she will end up staying in Poland 24 hours before she can catch another plain to her final destination. This fact has caused her massive anxiety and before boarding the plain she had a panic attack and was physically unwell to board on plain with 2 young children.

Insurance is replying that the stress and anxiety was caused from me not having the right document/transit visa to travel and it was her decision not board on plane.
How they can write this when we find out that I cannot travel on the check in description yet she still made a decision that she will check in and borax on the plane with 2 young children. Clearly anxiety and panic attacks was caused by the plain delays and her having worries that she would be in big trouble if she can’t catch her connection flight. (Not enough spares of cloths sanitary product etc you name it.)

Even tough I didn’t agree with insurance decision concerning my matter alone and I ended up accepting the fact that I am leaving in cruel world and government can do what they want to do and don’t take any responsibilities. But what concerns to my wife and 2 children they should be covered under the policy however, this particular insurance doesn’t care about their customers all they care is receiving your money.
Avid this guys don’t buy their insurance policy.

08/11/2022

Mr Blair Stewart

1.00/5.00

"I'm still waiting for a confirmation…"

I'm still waiting for a confirmation e-mail from you to confirm the insurance, the link from moneysupermarket does not appear to work

08/11/2022

Bob

5.00/5.00

"Excellent service"

Excellent service

08/11/2022

Mjd

4.00/5.00

"Knowledgeable staff and available to…"

Knowledgeable staff and available to help

05/11/2022

Mr Ben Hillas

5.00/5.00

"Quick and easy"

Quick and easy

04/11/2022

Mrs Victoria E

4.00/5.00

"Got cover on comparison site"

Got cover on comparison site. Best value so went with it.

03/11/2022
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