"They are not a reliable company and…"

They are not a reliable company and will say anything to shut you up, if that does not work you get the silent treatment.Just avoid at all costs.

"Exceptional service"

This is such a friendly, personable company and a joy to go through my home-buying process with. Lily, Lottie and Ben set the gold standard for service!

"If I could, I would give ZERO star to Fortis"

If I could, I would give ZERO star to Fortis. I purchased an apartment of Northill at Furness Quay, Salford from Fortis group with expected completion in Q1-2020. There was a more than 2 years' delay in completion, Fortis asked buyers to settle the account balance in May 2022 and handed over the properties when the drains were not connected, construction work on communal area is still on and on-site gym won't be fitted until next year.
I purchased a furniture pack from Fortis which should be delivered before 12th July. Despite my repeated requests, emails and calls to Carl/Barry of Fortis to deliver and install furniture for my Apartment, Carl/Barry did not respond and his phone could never be connected. In fact, Fortis wrote to buyers and asked for an additional GBP1k (a ransom!) before furniture delivery. I refused to pay this ransom and no furniture is delivered as of now. As the deadline for Fortis to install purchased furniture has expired for 3 weeks, I informed Fortis to cancel my order for furniture and asked for a full refund for the furniture and a compensation for missing equipment by 30th July 2022. Again, Fortis ignores my request for refund and not reply emails. Some other buyers paid for the ransom but still no delivery of furniture.
My letting agent has provided a snagging report to Fortis but they said they have no manpower to attend to snagging. Search YouTube videos and you will hear more bad comments about Fortis and scandal about its projects in Furness Quay and other places.
I purchased Northill Apartment via a broker/agent, Knight Knox (UK)/AP Assets (Hong Kong) and was told that Fortis is reliable. Unfortunately, this is all wrong! Knight Knox and AP Assets have not given any help to resolve my disputes with Fortis.

"Recently sold a property with fortis"

Recently sold a property with fortis. Within days of going on market had multiple asking price offers. Team negotiated a sale above asking price. Excellent service. Very pleased.

"Super impressed by the service 👏 I…"

Super impressed by the service I received from Richard at Fortis. (Above and beyond comes to mind) Richard is professional, Informative, Helpful and is full of passion. His market knowledge is spot on. Thank you for all your help you are an asset to Fortis. Highly recommend.

"Richard is exactly what this company needs"

In such uncertain times it is a breath of fresh air to find someone as professional, hardworking and dedicated as Fortis branch manager Richard Willis. You would never believe he took over just before the pandemic as he has hit the ground running. Richard is very smart, extremely attentive and his property knowledge is second to none. Vendors, buyers, potential tenants and landlords alike will be very hard pushed to find someone who will work harder for them.

"Moving out!"

I recently decided that I need something to look forward too and make the next step in my life - get my own place. I contacted a few agencies but they were all terrible but then I came across Fortis. Anyone that is planning on moving use these guys! I spoke with Richard Willis about a property that I saw but unfortunately it had gone really quick but he told me that he would do his best in finding me another property. That’s exactly what he did and was in touch with me constantly (whereas other agencies just ignored me!). I finally have a property within 2 weeks of seeing it and moving in. Richard Willis was amazing and I am so glad that I dealt with everything through him! Very professional, says what he means, on the ball and a very nice guy to speak with! Definitely ask for him if you plan to go with Fortis properties!

"After 5 years of managing my rental…Quick and simple"

After 5 years of managing my rental property, I decided it was time to sell. I had a word with Leanne Smith and she organised a solicitor and a valuation. she was very professional and got me a very fair price. Before I knew it we were in lockdown. Through no ones fault I was not expecting anything to happen for some time. A short time later, I got a call from Richard Willis, who told me the staff had been furloughed but he had become manager of the branch and he would be dealing with me. Before I knew it my property was sold. Great job Leanne Smith and Richard Willis
from Ian Cardiff

"Fabulous New Manager!"

“My daughter Kimberley and her husband Alex have been clients of Fortis for over two years. The improvement in the service over the past two months has been remarkable, and it is as a result of their new local manager. Well done Richard, your courtesy and help have been fabulous!”

"Excellent service"

I would like to write a review about the new Branch Manager Richard Willis. Although we are not ready to market our property. Throughout the furlough period Richard has remained in constant contact updating on what the market is doing and how best to proceed during this difficult time. He is knowledgeable, professional and I can see why Fortis Properties hired him. I look forward to Richard selling our home when the pandemic is over. Nice to meet a positive friendly agent for a change!